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Acute care hospital Emergency room

Atrium Health Union in Monroe, NC

Directions (704) 283-3100 atriumhealth.org

In a medical emergency, call 911. This page is for information only.

Overview

About Atrium Health Union

Atrium Health Union is an acute care hospital in Monroe, Union County, North Carolina. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 182 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Novant Health Matthews Medical Center, about 15 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
7 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 6 no different
Infections and complications acquired in the hospital.
Readmission
5 no different · 3 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

132 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.74
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.00
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.27
  • Central line bloodstream infections (CLABSI)Better than national · SIR 0.00
  • Surgical site infections after colon surgeryNo different · SIR 0.95

40% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend74%
  • Rated the hospital 9 or 1074%
  • Completed surveys1,026

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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34.97467, -80.52271

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Atrium Health Union located?

Atrium Health Union is at 600 Hospital Dr, Monroe, NC 28112 in Union County.

Does Atrium Health Union have an emergency room?

Yes. Atrium Health Union reports emergency services to Medicare, and patients spent a median of 132 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Atrium Health Union?

Atrium Health Union has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Atrium Health Union a trauma center?

We have no trauma center designation on record for Atrium Health Union. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the North Carolina trauma program for the current list.

What is the phone number of Atrium Health Union?

The main phone number on record with Medicare is (704) 283-3100.

Would patients recommend Atrium Health Union?

In the most recent HCAHPS patient survey (1,026 completed surveys), 74% of patients said they would definitely recommend the hospital, and 74% rated it 9 or 10 out of 10.

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