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Carolinas Medical Center-Northeast in Concord, NC

In a medical emergency, call 911. This page is for information only.

Overview

About Carolinas Medical Center-Northeast

Carolinas Medical Center-Northeast is an acute care hospital in Concord, Cabarrus County, North Carolina. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Atrium Health University City, about 12 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 better · 7 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 better · 4 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 9 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

186 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsBetter than national · SIR 0.21
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.52
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.10
  • Central line bloodstream infections (CLABSI)Better than national · SIR 0.33
  • Surgical site infections after colon surgeryNo different · SIR 0.74

53% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend71%
  • Rated the hospital 9 or 1070%
  • Completed surveys1,423

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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35.43448, -80.60310

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Carolinas Medical Center-Northeast located?

Carolinas Medical Center-Northeast is at 920 Church St N, Concord, NC 28025 in Cabarrus County.

Does Carolinas Medical Center-Northeast have an emergency room?

Yes. Carolinas Medical Center-Northeast reports emergency services to Medicare, and patients spent a median of 186 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Carolinas Medical Center-Northeast?

Carolinas Medical Center-Northeast has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Carolinas Medical Center-Northeast a trauma center?

We have no trauma center designation on record for Carolinas Medical Center-Northeast. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the North Carolina trauma program for the current list.

What is the phone number of Carolinas Medical Center-Northeast?

The main phone number on record with Medicare is (704) 783-3000.

Would patients recommend Carolinas Medical Center-Northeast?

In the most recent HCAHPS patient survey (1,423 completed surveys), 71% of patients said they would definitely recommend the hospital, and 70% rated it 9 or 10 out of 10.