Hospital Directory USA
Acute care hospital Emergency room

Novant Health Rowan Medical Center in Salisbury, NC

Also known as Rowan Memorial Hospital

Directions (704) 210-5000 novanthealth.org

In a medical emergency, call 911. This page is for information only.

Overview

About Novant Health Rowan Medical Center

Novant Health Rowan Medical Center is an acute care hospital in Salisbury, Rowan County, North Carolina. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 268 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is W.g. (Bill) Hefner Salisbury VA Medical Center (Salsbury), about 0.9 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
6 no different · 1 worse
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 6 no different
Infections and complications acquired in the hospital.
Readmission
2 better · 8 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

205 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.47
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 1.22
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.00
  • Central line bloodstream infections (CLABSI)No different · SIR 0.00
  • Surgical site infections after abdominal hysterectomyNo different · SIR 0.96
  • Surgical site infections after colon surgeryNo different · SIR 0.85

70% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend61%
  • Rated the hospital 9 or 1063%
  • Completed surveys419

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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35.68194, -80.47138

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Novant Health Rowan Medical Center located?

Novant Health Rowan Medical Center is at 612 Mocksville Ave, Salisbury, NC 28144 in Rowan County.

Does Novant Health Rowan Medical Center have an emergency room?

Yes. Novant Health Rowan Medical Center reports emergency services to Medicare, and patients spent a median of 205 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Novant Health Rowan Medical Center?

Novant Health Rowan Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Novant Health Rowan Medical Center a trauma center?

We have no trauma center designation on record for Novant Health Rowan Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the North Carolina trauma program for the current list.

What is the phone number of Novant Health Rowan Medical Center?

The main phone number on record with Medicare is (704) 210-5000.

Would patients recommend Novant Health Rowan Medical Center?

In the most recent HCAHPS patient survey (419 completed surveys), 61% of patients said they would definitely recommend the hospital, and 63% rated it 9 or 10 out of 10.

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