Hospital Directory USA
Acute care hospital Emergency room

Carolinas Medical Center/Behav Health in Charlotte, NC

Also known as Carolinas Medical Center

Directions (704) 355-2000 atriumhealth.org

In a medical emergency, call 911. This page is for information only.

Overview

About Carolinas Medical Center/Behav Health

Carolinas Medical Center/Behav Health is an acute care hospital in Charlotte, Mecklenburg County, North Carolina. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 1,220 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Carolinas Rehabilitation, about 0.2 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
8 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 better · 5 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 9 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

196 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsBetter than national · SIR 0.32
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.34
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.33
  • Central line bloodstream infections (CLABSI)No different · SIR 1.01
  • Surgical site infections after abdominal hysterectomyNo different · SIR 0.80
  • Surgical site infections after colon surgeryNo different · SIR 1.04

40% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend71%
  • Rated the hospital 9 or 1069%
  • Completed surveys1,371

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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35.20517, -80.84077

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Carolinas Medical Center/Behav Health located?

Carolinas Medical Center/Behav Health is at 1000 Blythe Blvd, Charlotte, NC 28203 in Mecklenburg County.

Does Carolinas Medical Center/Behav Health have an emergency room?

Yes. Carolinas Medical Center/Behav Health reports emergency services to Medicare, and patients spent a median of 196 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Carolinas Medical Center/Behav Health?

Carolinas Medical Center/Behav Health has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Carolinas Medical Center/Behav Health a trauma center?

We have no trauma center designation on record for Carolinas Medical Center/Behav Health. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the North Carolina trauma program for the current list.

What is the phone number of Carolinas Medical Center/Behav Health?

The main phone number on record with Medicare is (704) 355-2000.

Would patients recommend Carolinas Medical Center/Behav Health?

In the most recent HCAHPS patient survey (1,371 completed surveys), 71% of patients said they would definitely recommend the hospital, and 69% rated it 9 or 10 out of 10.

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