Hospital Directory USA
Acute care hospital Emergency room

John Randolph Medical Center in Hopewell, VA

Also known as TriCities Hospital, Randolph Hospital

In a medical emergency, call 911. This page is for information only.

Overview

About John Randolph Medical Center

John Randolph Medical Center is an acute care hospital in Hopewell, Hopewell City, Virginia. It reports its ownership to Medicare as for-profit. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 178 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Poplar Springs Hospital, about 9.0 mi away.

CMS Care Compare

Quality ratings

3
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
6 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 5 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 5 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

132 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.12
  • Central line bloodstream infections (CLABSI)No different · SIR 0.00
  • Surgical site infections after colon surgeryNo different · SIR 0.00

61% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend65%
  • Rated the hospital 9 or 1068%
  • Completed surveys471

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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37.30711, -77.29145

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is John Randolph Medical Center located?

John Randolph Medical Center is at 411 West Randolph Road, Hopewell, VA 23860 in Hopewell City.

Does John Randolph Medical Center have an emergency room?

Yes. John Randolph Medical Center reports emergency services to Medicare, and patients spent a median of 132 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of John Randolph Medical Center?

John Randolph Medical Center has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is John Randolph Medical Center a trauma center?

We have no trauma center designation on record for John Randolph Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Virginia trauma program for the current list.

What is the phone number of John Randolph Medical Center?

The main phone number on record with Medicare is (804) 541-1600.

Would patients recommend John Randolph Medical Center?

In the most recent HCAHPS patient survey (471 completed surveys), 65% of patients said they would definitely recommend the hospital, and 68% rated it 9 or 10 out of 10.