Hospital Directory USA
Acute care hospital Emergency room

Bon Secours Richmond Community Hospital in Richmond, VA

Also known as Richmond Community Hospital

In a medical emergency, call 911. This page is for information only.

Overview

About Bon Secours Richmond Community Hospital

Bon Secours Richmond Community Hospital is an acute care hospital in Richmond, Henrico County, Virginia. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It does not currently have a CMS Overall Star Rating, which usually means it reports too few measures to be rated. It has 104 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Medical College of Virginia Hospitals, about 1.3 mi away.

CMS Care Compare

Quality ratings

N/A
Not rated: too few measures reported

How this hospital compares with the national rate on each measure group:

Mortality
Not enough data
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 no different
Infections and complications acquired in the hospital.
Readmission
4 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

111 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.00

79% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Would definitely recommend63%
  • Rated the hospital 9 or 1073%
  • Completed surveys60

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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37.54034, -77.40626

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Bon Secours Richmond Community Hospital located?

Bon Secours Richmond Community Hospital is at 1500 N. 28th Street, Richmond, VA 23223 in Henrico County.

Does Bon Secours Richmond Community Hospital have an emergency room?

Yes. Bon Secours Richmond Community Hospital reports emergency services to Medicare, and patients spent a median of 111 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Bon Secours Richmond Community Hospital?

Bon Secours Richmond Community Hospital does not have a current CMS Overall Star Rating. CMS only rates hospitals that report enough measures; critical access, psychiatric, VA and many small hospitals are often unrated, which says nothing about their quality.

Is Bon Secours Richmond Community Hospital a trauma center?

We have no trauma center designation on record for Bon Secours Richmond Community Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Virginia trauma program for the current list.

What is the phone number of Bon Secours Richmond Community Hospital?

The main phone number on record with Medicare is (804) 225-1701.

Would patients recommend Bon Secours Richmond Community Hospital?

In the most recent HCAHPS patient survey (60 completed surveys), 63% of patients said they would definitely recommend the hospital, and 73% rated it 9 or 10 out of 10.