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Acute care hospital Emergency roomLevel I trauma

Medical College of Virginia Hospitals in Richmond, VA

Also known as VCU Medical Center

Directions (804) 828-9000 vcuhealth.org

In a medical emergency, call 911. This page is for information only.

Overview

About Medical College of Virginia Hospitals

Medical College of Virginia Hospitals is an acute care hospital in Richmond, Richmond City, Virginia. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. It is listed as a Level I trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 815 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Bon Secours Richmond Community Hospital, about 1.3 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 better · 7 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 better · 6 no different
Infections and complications acquired in the hospital.
Readmission
10 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

234 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsBetter than national · SIR 0.34
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.21
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.56
  • Central line bloodstream infections (CLABSI)No different · SIR 0.86
  • Surgical site infections after abdominal hysterectomyWorse than national · SIR 3.52
  • Surgical site infections after colon surgeryNo different · SIR 0.93

35% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend75%
  • Rated the hospital 9 or 1073%
  • Completed surveys1,989

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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37.54000, -77.43016

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Medical College of Virginia Hospitals located?

Medical College of Virginia Hospitals is at 1250 East Marshall Street, Richmond, VA 23298 in Richmond City.

Does Medical College of Virginia Hospitals have an emergency room?

Yes. Medical College of Virginia Hospitals reports emergency services to Medicare, and patients spent a median of 234 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Medical College of Virginia Hospitals?

Medical College of Virginia Hospitals has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Medical College of Virginia Hospitals a trauma center?

Yes. It is listed as a Level I trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Virginia EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Medical College of Virginia Hospitals?

The main phone number on record with Medicare is (804) 828-9000.

Would patients recommend Medical College of Virginia Hospitals?

In the most recent HCAHPS patient survey (1,989 completed surveys), 75% of patients said they would definitely recommend the hospital, and 73% rated it 9 or 10 out of 10.

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