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Acute care hospital Emergency room

Auburn Community Hospital in Auburn, NY

Also known as ACH

In a medical emergency, call 911. This page is for information only.

Overview

About Auburn Community Hospital

Auburn Community Hospital is an acute care hospital in Auburn, Cayuga County, New York. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 99 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Upstate University Hospital Community Campus, about 20 mi away.

CMS Care Compare

Quality ratings

2
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
5 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 4 no different
Infections and complications acquired in the hospital.
Readmission
7 no different · 2 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

224 min
Median time in the ER before leaving (OP-18b)
3.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.00
  • Central line bloodstream infections (CLABSI)No different · SIR 0.00

44% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend50%
  • Rated the hospital 9 or 1052%
  • Completed surveys475

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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42.94089, -76.56218

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Auburn Community Hospital located?

Auburn Community Hospital is at 17 Lansing Street, Auburn, NY 13021 in Cayuga County.

Does Auburn Community Hospital have an emergency room?

Yes. Auburn Community Hospital reports emergency services to Medicare, and patients spent a median of 224 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Auburn Community Hospital?

Auburn Community Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Auburn Community Hospital a trauma center?

We have no trauma center designation on record for Auburn Community Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the New York trauma program for the current list.

What is the phone number of Auburn Community Hospital?

The main phone number on record with Medicare is (315) 255-7011.

Would patients recommend Auburn Community Hospital?

In the most recent HCAHPS patient survey (475 completed surveys), 50% of patients said they would definitely recommend the hospital, and 52% rated it 9 or 10 out of 10.