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Acute care hospital Emergency room

Geneva General Hospital in Geneva, NY

In a medical emergency, call 911. This page is for information only.

Overview

About Geneva General Hospital

Geneva General Hospital is an acute care hospital in Geneva, Ontario County, New York. It reports its ownership to Medicare as nonprofit (other). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 117 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. The nearest other listed hospital is Clifton Springs Hospital and Clinic, about 9.6 mi away.

CMS Care Compare

Quality ratings

2
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
5 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 4 no different · 1 worse
Infections and complications acquired in the hospital.
Readmission
4 no different · 3 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

190 min
Median time in the ER before leaving (OP-18b)
3.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.74
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.20
  • Central line bloodstream infections (CLABSI)No different · SIR 0.82
  • Surgical site infections after colon surgeryNo different · SIR 1.37

60% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend51%
  • Rated the hospital 9 or 1055%
  • Completed surveys409

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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42.87576, -76.98818

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Geneva General Hospital located?

Geneva General Hospital is at 196 -198 North Street, Geneva, NY 14456 in Ontario County.

Does Geneva General Hospital have an emergency room?

Yes. Geneva General Hospital reports emergency services to Medicare, and patients spent a median of 190 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Geneva General Hospital?

Geneva General Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Geneva General Hospital a trauma center?

We have no trauma center designation on record for Geneva General Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the New York trauma program for the current list.

What is the phone number of Geneva General Hospital?

The main phone number on record with Medicare is (315) 787-4175.

Would patients recommend Geneva General Hospital?

In the most recent HCAHPS patient survey (409 completed surveys), 51% of patients said they would definitely recommend the hospital, and 55% rated it 9 or 10 out of 10.