Crouse Hospital in Syracuse, NY
In a medical emergency, call 911. This page is for information only.
About Crouse Hospital
Crouse Hospital is an acute care hospital in Syracuse, Onondaga County, New York. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 465 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. University Hospital S U N Y Health Science Center is on the same campus or next door.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.57
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.14
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.27
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.17
- Surgical site infections after abdominal hysterectomyNo different · SIR 0.84
- Surgical site infections after colon surgeryNo different · SIR 1.08
31% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend69%
- Rated the hospital 9 or 1067%
- Completed surveys627
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
43.04188, -76.13793
Nearby hospitals
- University Hospital S U N Y Health Science Center750 East Adams Street, Syracuse, NY · Emergency roomAcute care hospitalSame campus
- Syracuse VA Medical Center800 Irving Ave., Syracuse, NY · Emergency roomVA medical center0.2 mi
- Hutchings Psychiatric Ctr620 Madison Street, Syracuse, NY · Emergency roomPsychiatric hospital0.3 mi
- St Joseph's Hospital Health Center301 Prospect Avenue, Syracuse, NY · Emergency roomAcute care hospital1.1 mi
- Upstate University Hospital Community Campus4900 Broad Road, Syracuse, NY · Level I traumaHospital2.8 mi
- Auburn Community Hospital17 Lansing Street, Auburn, NY · Emergency roomAcute care hospital23 mi
- Oneida Health Hospital321 Genesee Street, Oneida, NY · Emergency roomAcute care hospital25 mi
Frequently asked questions
Where is Crouse Hospital located?
Crouse Hospital is at 736 Irving Avenue, Syracuse, NY 13210 in Onondaga County.
Does Crouse Hospital have an emergency room?
Yes. Crouse Hospital reports emergency services to Medicare, and patients spent a median of 220 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Crouse Hospital?
Crouse Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Crouse Hospital a trauma center?
We have no trauma center designation on record for Crouse Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the New York trauma program for the current list.
What is the phone number of Crouse Hospital?
The main phone number on record with Medicare is (315) 470-7449.
Would patients recommend Crouse Hospital?
In the most recent HCAHPS patient survey (627 completed surveys), 69% of patients said they would definitely recommend the hospital, and 67% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.