Holyoke Medical Center in Holyoke, MA
Also known as Holyoke Hospital
In a medical emergency, call 911. This page is for information only.
About Holyoke Medical Center
Holyoke Medical Center is an acute care hospital in Holyoke, Hampden County, Massachusetts. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 219 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Valley Springs Behavioral Health Hospital, about 0.3 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.00
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.63
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.20
- Surgical site infections after colon surgeryNo different · SIR 0.00
87% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend72%
- Rated the hospital 9 or 1068%
- Completed surveys781
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
42.19938, -72.62856
Nearby hospitals
- Valley Springs Behavioral Health Hospital45 Lower Westfield Road, Holyoke, MAPsychiatric hospital0.3 mi
- Valley Springs Behavioral Health Hospital45 Lower Westfield Road, Holyoke, MAPsychiatric hospital1.7 mi
- Miravista Behavioral Health Center1233 Main Street, Holyoke, MAPsychiatric hospital2.2 mi
- Baystate Medical Center759 Chestnut Street, Springfield, MA · Level I traumaAcute care hospital5.7 mi
- Mercy Medical Ctr271 Carew Street, Springfield, MA · Emergency roomAcute care hospital6.0 mi
- Western Massachusetts Hospital91 East Mountain Road, Westfield, MALong-term care hospital7.2 mi
- Encompass Health Rehab Hospital of Western Mass222 State Street, Ludlow, MARehabilitation hospital8.6 mi
- Baystate Noble Hospital115 West Silver Street, Westfield, MA · Emergency roomAcute care hospital8.8 mi
- Cooley Dickinson Hospital Inc,the30 Locust Street, Northampton, MA · Emergency roomAcute care hospital9.4 mi
- Northampton VA Medical Center421 N Main St, Leeds, MAVA medical center11 mi
Frequently asked questions
Where is Holyoke Medical Center located?
Holyoke Medical Center is at 575 Beech Street, Holyoke, MA 01040 in Hampden County.
Does Holyoke Medical Center have an emergency room?
Yes. Holyoke Medical Center reports emergency services to Medicare, and patients spent a median of 253 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Holyoke Medical Center?
Holyoke Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Holyoke Medical Center a trauma center?
We have no trauma center designation on record for Holyoke Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Massachusetts trauma program for the current list.
What is the phone number of Holyoke Medical Center?
The main phone number on record with Medicare is (413) 534-2500.
Would patients recommend Holyoke Medical Center?
In the most recent HCAHPS patient survey (781 completed surveys), 72% of patients said they would definitely recommend the hospital, and 68% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.