Jackson General Hospital in Ripley, WV
Also known as JGH
In a medical emergency, call 911. This page is for information only.
About Jackson General Hospital
Jackson General Hospital is a critical access hospital in Ripley, Jackson County, West Virginia. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level IV trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 25 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Roane General Hospital, about 19 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.64
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend90%
- Rated the hospital 9 or 1087%
- Completed surveys195
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
38.82292, -81.72982
Nearby hospitals
Frequently asked questions
Where is Jackson General Hospital located?
Jackson General Hospital is at 122 Pinnell St, Ripley, WV 25271 in Jackson County.
Does Jackson General Hospital have an emergency room?
Yes. Jackson General Hospital reports emergency services to Medicare, and patients spent a median of 127 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Jackson General Hospital?
Jackson General Hospital has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Jackson General Hospital a trauma center?
Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the West Virginia EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Jackson General Hospital?
The main phone number on record with Medicare is (304) 372-2731.
Would patients recommend Jackson General Hospital?
In the most recent HCAHPS patient survey (195 completed surveys), 90% of patients said they would definitely recommend the hospital, and 87% rated it 9 or 10 out of 10.
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