Rivers Health in Point Pleasant, WV
Also known as Pleasant Valley Hospital
In a medical emergency, call 911. This page is for information only.
About Rivers Health
Rivers Health is an acute care hospital in Point Pleasant, Mason County, West Virginia. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level IV trauma center. Its CMS Overall Hospital Quality Star Rating is 1 out of 5. It has 201 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. The nearest other listed hospital is Holzer Medical Center, about 6.4 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Clostridioides difficile (C. diff) infectionsNo different · SIR 1.05
45% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend62%
- Rated the hospital 9 or 1067%
- Completed surveys129
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
38.86854, -82.12257
Nearby hospitals
Frequently asked questions
Where is Rivers Health located?
Rivers Health is at 2520 Valley Drive, Point Pleasant, WV 25550 in Mason County.
Does Rivers Health have an emergency room?
Yes. Rivers Health reports emergency services to Medicare, and patients spent a median of 104 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Rivers Health?
Rivers Health has a CMS Overall Hospital Quality Star Rating of 1 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Rivers Health a trauma center?
Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the West Virginia EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Rivers Health?
The main phone number on record with Medicare is (304) 675-4340.
Would patients recommend Rivers Health?
In the most recent HCAHPS patient survey (129 completed surveys), 62% of patients said they would definitely recommend the hospital, and 67% rated it 9 or 10 out of 10.
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