Medical City Plano in Plano, TX
Also known as Medical Center of Plano
In a medical emergency, call 911. This page is for information only.
About Medical City Plano
Medical City Plano is an acute care hospital in Plano, Collin County, Texas. It reports its ownership to Medicare as for-profit. It provides emergency services. It is listed as a Level I trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 603 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Encompass Health Rehabilitation Hospital of Plano, about 1.0 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 1.03
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.28
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.26
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.53
- Surgical site infections after abdominal hysterectomyNo different · SIR 0.00
- Surgical site infections after colon surgeryNo different · SIR 0.51
57% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend66%
- Rated the hospital 9 or 1065%
- Completed surveys1,436
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
33.01944, -96.76576
Nearby hospitals
- Encompass Health Rehabilitation Hospital of Plano2800 W 15th St, Plano, TXRehabilitation hospital1.0 mi
- Reunion Rehabilitation Hospital Plano3600 Mapleshade Lane, Plano, TXRehabilitation hospital1.2 mi
- Legent Surgical Hospital Plano4100 Mapleshade Lane, Plano, TX · Emergency roomAcute care hospital1.2 mi
- Select Specialty Hospital-Dallas1100 Allied Drive Fl 4, Plano, TXLong-term care hospital1.4 mi
- Baylor Scott & White the Heart Hospital Plano1100 Allied Drive, Plano, TX · Emergency roomAcute care hospital1.4 mi
- Eminent Medical Center1351 President George Bush Highway, Richardson, TXHospital1.5 mi
- Acute Rehabilitation Hospital of Plano2301 Marsh Lane Suite 200, Plano, TXRehabilitation hospital1.5 mi
- Baylor Scott & White Medical Center Plano4700 Alliance Boulevard, Plano, TX · Emergency roomAcute care hospital1.5 mi
- Encompass Health Rehabilitation Hospital Of RichardsonPlano, TXHospital1.6 mi
- Encompass Health Rehabilitaiton Hospital of Richar3351 Waterview Parkway, Richardson, TXRehabilitation hospital3.9 mi
Frequently asked questions
Where is Medical City Plano located?
Medical City Plano is at 3901 W 15th St, Plano, TX 75075 in Collin County.
Does Medical City Plano have an emergency room?
Yes. Medical City Plano reports emergency services to Medicare, and patients spent a median of 141 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Medical City Plano?
Medical City Plano has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Medical City Plano a trauma center?
Yes. It is listed as a Level I trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Texas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Medical City Plano?
The main phone number on record with Medicare is (972) 596-6800.
Would patients recommend Medical City Plano?
In the most recent HCAHPS patient survey (1,436 completed surveys), 66% of patients said they would definitely recommend the hospital, and 65% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
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