Baylor Scott & White the Heart Hospital Plano in Plano, TX
In a medical emergency, call 911. This page is for information only.
About Baylor Scott & White the Heart Hospital Plano
Baylor Scott & White the Heart Hospital Plano is an acute care hospital in Plano, Collin County, Texas. It reports its ownership to Medicare as physician-owned. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 105 licensed beds, according to state license data via HIFLD. Select Specialty Hospital-Dallas is on the same campus or next door.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 1.99
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.19
42% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend88%
- Rated the hospital 9 or 1087%
- Completed surveys2,065
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
33.01594, -96.78994
Nearby hospitals
- Select Specialty Hospital-Dallas1100 Allied Drive Fl 4, Plano, TXLong-term care hospitalSame campus
- Baylor Scott & White Medical Center Plano4700 Alliance Boulevard, Plano, TX · Emergency roomAcute care hospitalSame campus
- Acute Rehabilitation Hospital of Plano2301 Marsh Lane Suite 200, Plano, TXRehabilitation hospital1.0 mi
- Legent Surgical Hospital Plano4100 Mapleshade Lane, Plano, TX · Emergency roomAcute care hospital1.4 mi
- Medical City Plano3901 W 15th St, Plano, TX · Level I traumaAcute care hospital1.4 mi
- Reunion Rehabilitation Hospital Plano3600 Mapleshade Lane, Plano, TXRehabilitation hospital1.9 mi
- Eminent Medical Center1351 President George Bush Highway, Richardson, TXHospital2.3 mi
- Encompass Health Rehabilitation Hospital Of RichardsonPlano, TXHospital2.4 mi
- Encompass Health Rehabilitation Hospital of Plano2800 W 15th St, Plano, TXRehabilitation hospital2.4 mi
- Texas Health Center for Diagnostics & Surgery Plan6020 W Parker Road, Plano, TX · Emergency roomAcute care hospital3.1 mi
Frequently asked questions
Where is Baylor Scott & White the Heart Hospital Plano located?
Baylor Scott & White the Heart Hospital Plano is at 1100 Allied Drive, Plano, TX 75093 in Collin County.
Does Baylor Scott & White the Heart Hospital Plano have an emergency room?
Yes. Baylor Scott & White the Heart Hospital Plano reports emergency services to Medicare, and patients spent a median of 160 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Baylor Scott & White the Heart Hospital Plano?
Baylor Scott & White the Heart Hospital Plano has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Baylor Scott & White the Heart Hospital Plano a trauma center?
We have no trauma center designation on record for Baylor Scott & White the Heart Hospital Plano. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Texas trauma program for the current list.
What is the phone number of Baylor Scott & White the Heart Hospital Plano?
The main phone number on record with Medicare is (469) 814-3278.
Would patients recommend Baylor Scott & White the Heart Hospital Plano?
In the most recent HCAHPS patient survey (2,065 completed surveys), 88% of patients said they would definitely recommend the hospital, and 87% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.