UT Health East Texas Jacksonville Hospital in Jacksonville, TX
In a medical emergency, call 911. This page is for information only.
About UT Health East Texas Jacksonville Hospital
UT Health East Texas Jacksonville Hospital is an acute care hospital in Jacksonville, Cherokee County, Texas. It reports its ownership to Medicare as for-profit. It provides emergency services. It is listed as a Level IV trauma center. It does not currently have a CMS Overall Star Rating, which usually means it reports too few measures to be rated. It has 72 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Christus Mother Frances Hospital- Jacksonville, about 2.1 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.51
69% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend75%
- Rated the hospital 9 or 1075%
- Completed surveys149
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
31.96137, -95.27058
Nearby hospitals
- Christus Mother Frances Hospital- Jacksonville2026 S Jackson Street, Jacksonville, TX · Level IV traumaCritical access hospital2.1 mi
- Rusk State Hospital805 North Dickinson Drive, Rusk, TXPsychiatric hospital13 mi
- Rusk State Hosp805 N Dickinson Dr, Rusk, TXPsychiatric hospital14 mi
- CHRISTUS Mother Frances Hospital8389 South Broadway Avenue, Tyler, TXHospital21 mi
- Christus Trinity Mother Frances Rehab, A Partner O3131 Troup Hwy, Tyler, TXRehabilitation hospital24 mi
Frequently asked questions
Where is UT Health East Texas Jacksonville Hospital located?
UT Health East Texas Jacksonville Hospital is at 501 S Ragsdale, Jacksonville, TX 75766 in Cherokee County.
Does UT Health East Texas Jacksonville Hospital have an emergency room?
Yes. UT Health East Texas Jacksonville Hospital reports emergency services to Medicare, and patients spent a median of 90 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of UT Health East Texas Jacksonville Hospital?
UT Health East Texas Jacksonville Hospital does not have a current CMS Overall Star Rating. CMS only rates hospitals that report enough measures; critical access, psychiatric, VA and many small hospitals are often unrated, which says nothing about their quality.
Is UT Health East Texas Jacksonville Hospital a trauma center?
Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Texas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of UT Health East Texas Jacksonville Hospital?
The main phone number on record with Medicare is (903) 541-5000.
Would patients recommend UT Health East Texas Jacksonville Hospital?
In the most recent HCAHPS patient survey (149 completed surveys), 75% of patients said they would definitely recommend the hospital, and 75% rated it 9 or 10 out of 10.
Related guides
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- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
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