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Critical access hospital Emergency roomLevel IV trauma

Christus Mother Frances Hospital- Jacksonville in Jacksonville, TX

In a medical emergency, call 911. This page is for information only.

Overview

About Christus Mother Frances Hospital- Jacksonville

Christus Mother Frances Hospital- Jacksonville is a critical access hospital in Jacksonville, Cherokee County, Texas. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level IV trauma center. It does not currently have a CMS Overall Star Rating, which usually means it reports too few measures to be rated. It has 25 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is UT Health East Texas Jacksonville Hospital, about 2.1 mi away.

CMS Care Compare

Quality ratings

N/A
Not rated: too few measures reported

How this hospital compares with the national rate on each measure group:

Mortality
2 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 3 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

96 min
Median time in the ER before leaving (OP-18b)
0.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Clostridioides difficile (C. diff) infectionsNo different · SIR 0.00

81% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend92%
  • Rated the hospital 9 or 1090%
  • Completed surveys122

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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31.93741, -95.24890

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Christus Mother Frances Hospital- Jacksonville located?

Christus Mother Frances Hospital- Jacksonville is at 2026 S Jackson Street, Jacksonville, TX 75766 in Cherokee County.

Does Christus Mother Frances Hospital- Jacksonville have an emergency room?

Yes. Christus Mother Frances Hospital- Jacksonville reports emergency services to Medicare, and patients spent a median of 96 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Christus Mother Frances Hospital- Jacksonville?

Christus Mother Frances Hospital- Jacksonville does not have a current CMS Overall Star Rating. CMS only rates hospitals that report enough measures; critical access, psychiatric, VA and many small hospitals are often unrated, which says nothing about their quality.

Is Christus Mother Frances Hospital- Jacksonville a trauma center?

Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Texas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Christus Mother Frances Hospital- Jacksonville?

The main phone number on record with Medicare is (903) 541-4500.

Would patients recommend Christus Mother Frances Hospital- Jacksonville?

In the most recent HCAHPS patient survey (122 completed surveys), 92% of patients said they would definitely recommend the hospital, and 90% rated it 9 or 10 out of 10.