Memorial Hermann Hospital System in Houston, TX
Also known as Memorial Hermann Greater Heights Hospital
In a medical emergency, call 911. This page is for information only.
About Memorial Hermann Hospital System
Memorial Hermann Hospital System is an acute care hospital in Houston, Harris County, Texas. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 260 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Kindred Hospital The Heights, about 0.2 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsBetter than national · SIR 0.45
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.20
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.17
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.51
- Surgical site infections after abdominal hysterectomyNo different · SIR 1.81
- Surgical site infections after colon surgeryNo different · SIR 0.60
43% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend71%
- Rated the hospital 9 or 1072%
- Completed surveys2,132
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
29.81226, -95.42951
Nearby hospitals
- Kindred Hospital The HeightsHouston, TXHospital0.2 mi
- Pam Health Rehab Hospital of Houston Heights1917 Ashland St, Fl 4, Houston, TXRehabilitation hospital1.7 mi
- Independence Heights Hospital510 West Tidwell Road, Houston, TX · Emergency roomHospital2.8 mi
- St Joseph Medical Center1401 St. Joseph Parkway, Houston, TX · Level III traumaAcute care hospital5.8 mi
- Houston Medical Center-Amg Specialty Hospital1300 Binz St, 3rd Floor, Houston, TXLong-term care hospital6.6 mi
- HCA Houston Healthcare Medical Center1313 Hermann Dr, Houston, TX · Emergency roomAcute care hospital6.7 mi
- Lyndon B. Johnson General Hospital5656 Kelley Street, Houston, TX · Level III traumaHospital7.0 mi
- Memorial Hermann - Texas Medical Center6411 Fannin, Houston, TX · Level I traumaAcute care hospital7.0 mi
- Houston Behavioral Healthcare Hospital LLC2801 Gessner Road, Houston, TXPsychiatric hospital7.0 mi
- Kindred Hospital Houston Medical Center6441 Main St, Houston, TXLong-term care hospital7.1 mi
Frequently asked questions
Where is Memorial Hermann Hospital System located?
Memorial Hermann Hospital System is at 1635 North Loop West, Houston, TX 77008 in Harris County.
Does Memorial Hermann Hospital System have an emergency room?
Yes. Memorial Hermann Hospital System reports emergency services to Medicare, and patients spent a median of 243 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Memorial Hermann Hospital System?
Memorial Hermann Hospital System has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Memorial Hermann Hospital System a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Texas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Memorial Hermann Hospital System?
The main phone number on record with Medicare is (713) 448-6796.
Would patients recommend Memorial Hermann Hospital System?
In the most recent HCAHPS patient survey (2,132 completed surveys), 71% of patients said they would definitely recommend the hospital, and 72% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.