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Acute care hospital Emergency room

HCA Houston Healthcare Medical Center in Houston, TX

Directions (713) 527-5019 parkplazahospital.com

In a medical emergency, call 911. This page is for information only.

Overview

About HCA Houston Healthcare Medical Center

HCA Houston Healthcare Medical Center is an acute care hospital in Houston, Harris County, Texas. It reports its ownership to Medicare as for-profit. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 444 licensed beds, according to state license data via HIFLD. Houston Medical Center-Amg Specialty Hospital is on the same campus or next door.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
4 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 6 no different
Infections and complications acquired in the hospital.
Readmission
4 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

75 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 2.18
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.87
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.11
  • Central line bloodstream infections (CLABSI)No different · SIR 0.58
  • Surgical site infections after abdominal hysterectomyNo different · SIR 0.00
  • Surgical site infections after colon surgeryNo different · SIR 1.13

63% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend63%
  • Rated the hospital 9 or 1066%
  • Completed surveys778

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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29.72251, -95.38814

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is HCA Houston Healthcare Medical Center located?

HCA Houston Healthcare Medical Center is at 1313 Hermann Dr, Houston, TX 77004 in Harris County.

Does HCA Houston Healthcare Medical Center have an emergency room?

Yes. HCA Houston Healthcare Medical Center reports emergency services to Medicare, and patients spent a median of 75 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of HCA Houston Healthcare Medical Center?

HCA Houston Healthcare Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is HCA Houston Healthcare Medical Center a trauma center?

We have no trauma center designation on record for HCA Houston Healthcare Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Texas trauma program for the current list.

What is the phone number of HCA Houston Healthcare Medical Center?

The main phone number on record with Medicare is (713) 527-5019.

Would patients recommend HCA Houston Healthcare Medical Center?

In the most recent HCAHPS patient survey (778 completed surveys), 63% of patients said they would definitely recommend the hospital, and 66% rated it 9 or 10 out of 10.

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