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Acute care hospital Emergency room

West Tennessee Healthcare Milan Hospital in Milan, TN

Also known as Milan General Hospital

Directions (731) 686-1591 wth.org

In a medical emergency, call 911. This page is for information only.

Overview

About West Tennessee Healthcare Milan Hospital

West Tennessee Healthcare Milan Hospital is an acute care hospital in Milan, Gibson County, Tennessee. It reports its ownership to Medicare as public (local government). It provides emergency services. It does not currently have a CMS Overall Star Rating, which usually means it reports too few measures to be rated. It has 70 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is West Tennessee Healthcare North Hospital, about 17 mi away.

CMS Care Compare

Quality ratings

N/A
Not rated: too few measures reported

How this hospital compares with the national rate on each measure group:

Mortality
2 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 2 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

160 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
low
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

48% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend79%
  • Rated the hospital 9 or 1082%
  • Completed surveys103

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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35.91344, -88.75369

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is West Tennessee Healthcare Milan Hospital located?

West Tennessee Healthcare Milan Hospital is at 4039 Highland St, Milan, TN 38358 in Gibson County.

Does West Tennessee Healthcare Milan Hospital have an emergency room?

Yes. West Tennessee Healthcare Milan Hospital reports emergency services to Medicare, and patients spent a median of 160 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of West Tennessee Healthcare Milan Hospital?

West Tennessee Healthcare Milan Hospital does not have a current CMS Overall Star Rating. CMS only rates hospitals that report enough measures; critical access, psychiatric, VA and many small hospitals are often unrated, which says nothing about their quality.

Is West Tennessee Healthcare Milan Hospital a trauma center?

We have no trauma center designation on record for West Tennessee Healthcare Milan Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Tennessee trauma program for the current list.

What is the phone number of West Tennessee Healthcare Milan Hospital?

The main phone number on record with Medicare is (731) 686-1591.

Would patients recommend West Tennessee Healthcare Milan Hospital?

In the most recent HCAHPS patient survey (103 completed surveys), 79% of patients said they would definitely recommend the hospital, and 82% rated it 9 or 10 out of 10.

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