Jackson-Madison County General Hospital in Jackson, TN
In a medical emergency, call 911. This page is for information only.
About Jackson-Madison County General Hospital
Jackson-Madison County General Hospital is an acute care hospital in Jackson, Madison County, Tennessee. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 792 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. Select Specialty Hospital - West Tennessee is on the same campus or next door.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsWorse than national · SIR 1.73
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.61
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.19
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.54
- Surgical site infections after colon surgeryNo different · SIR 1.39
54% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend68%
- Rated the hospital 9 or 1070%
- Completed surveys2,020
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
35.63950, -88.83289
Nearby hospitals
- Select Specialty Hospital - West Tennessee620 Skyline Drive 5th & 6th Floors, Jackson, TNLong-term care hospitalSame campus
- Pathways of Tennessee, Inc238 Summar Dr, Jackson, TNPsychiatric hospital0.2 mi
- West Tennessee Healthcare Rehabilitation Hosptial616 West Forest Avenue, Jackson, TNRehabilitation hospital0.4 mi
- Perimeter Behavioral Center of Jackson49 Old Hickory Blvd, Jackson, TNPsychiatric hospital1.1 mi
- West Tennessee Healthcare North Hospital367 Hospital Boulevard, Jackson, TN · Emergency roomHospital3.3 mi
- West Tennessee Healthcare Milan Hospital4039 Highland St, Milan, TN · Emergency roomAcute care hospital19 mi
- Haywood County Community Hospital2545 North Washington Avenue, Brownsville, TN · Emergency roomAcute care hospital23 mi
- Henderson County Community Hospital200 W Church St, Lexington, TN · Emergency roomAcute care hospital24 mi
Frequently asked questions
Where is Jackson-Madison County General Hospital located?
Jackson-Madison County General Hospital is at 620 Skyline Drive, Jackson, TN 38301 in Madison County.
Does Jackson-Madison County General Hospital have an emergency room?
Yes. Jackson-Madison County General Hospital reports emergency services to Medicare, and patients spent a median of 241 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Jackson-Madison County General Hospital?
Jackson-Madison County General Hospital has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Jackson-Madison County General Hospital a trauma center?
We have no trauma center designation on record for Jackson-Madison County General Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Tennessee trauma program for the current list.
What is the phone number of Jackson-Madison County General Hospital?
The main phone number on record with Medicare is (731) 541-5000.
Would patients recommend Jackson-Madison County General Hospital?
In the most recent HCAHPS patient survey (2,020 completed surveys), 68% of patients said they would definitely recommend the hospital, and 70% rated it 9 or 10 out of 10.
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