Southwest General Health Center in Middleburg Heights, OH
In a medical emergency, call 911. This page is for information only.
About Southwest General Health Center
Southwest General Health Center is an acute care hospital in Middleburg Heights, Cuyahoga County, Ohio. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 352 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Regency Hospital Of Cleveland West, about 0.4 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.00
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.73
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.43
- Central line bloodstream infections (CLABSI)No different · SIR 0.57
- Surgical site infections after colon surgeryNo different · SIR 0.29
89% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend73%
- Rated the hospital 9 or 1073%
- Completed surveys1,245
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
41.37202, -81.83263
Nearby hospitals
- Regency Hospital Of Cleveland West6990 Engle Road, Middleburg Heights, OHHospital0.4 mi
- MetroHealth Parma Medical Center12031 Snow Road, Parma, OH · Level III traumaHospital3.7 mi
- Parma Community General Hospital7007 Powers Boulevard, Parma, OHAcute care hospital5.3 mi
- Fairview Hospital18101 Lorain Avenue, Cleveland, OH · Level II traumaAcute care hospital5.5 mi
- UH St John Medical Center29000 Center Ridge Road, Westlake, OH · Emergency roomAcute care hospital7.1 mi
- Southwest General Brunswick Medical Center4065 Center Road, Brunswick, OH · Emergency roomHospital9.2 mi
- Metrohealth System2500 Metrohealth Drive, Cleveland, OH · Level I traumaAcute care hospital9.3 mi
- Cleveland Clinic Avon Hospital33300 Cleveland Clinic Blvd, Avon, OH · Emergency roomAcute care hospital10 mi
- Lutheran Hospital1730 West 25th Street, Cleveland, OH · Emergency roomAcute care hospital10 mi
- Grace Hospital2307 West 14th Street, Cleveland, OHHospital11 mi
Frequently asked questions
Where is Southwest General Health Center located?
Southwest General Health Center is at 18697 Bagley Road, Middleburg Heights, OH 44130 in Cuyahoga County.
Does Southwest General Health Center have an emergency room?
Yes. Southwest General Health Center reports emergency services to Medicare, and patients spent a median of 199 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Southwest General Health Center?
Southwest General Health Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Southwest General Health Center a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Ohio EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Southwest General Health Center?
The main phone number on record with Medicare is (440) 816-8000.
Would patients recommend Southwest General Health Center?
In the most recent HCAHPS patient survey (1,245 completed surveys), 73% of patients said they would definitely recommend the hospital, and 73% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.