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Acute care hospital Emergency room

Cleveland Clinic in Cleveland, OH

Directions (216) 952-9829 my.clevelandclinic.org

In a medical emergency, call 911. This page is for information only.

Overview

About Cleveland Clinic

Cleveland Clinic is an acute care hospital in Cleveland, Cuyahoga County, Ohio. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 1,294 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is UH Cleveland Medical Center, about 0.8 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
6 better · 2 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 better · 4 no different · 1 worse
Infections and complications acquired in the hospital.
Readmission
4 better · 4 no different · 3 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

189 min
Median time in the ER before leaving (OP-18b)
3.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.75
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.30
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.48
  • Central line bloodstream infections (CLABSI)Better than national · SIR 0.65
  • Surgical site infections after abdominal hysterectomyNo different · SIR 0.61
  • Surgical site infections after colon surgeryNo different · SIR 0.97

66% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend80%
  • Rated the hospital 9 or 1075%
  • Completed surveys7,072

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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41.50334, -81.62288

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Cleveland Clinic located?

Cleveland Clinic is at 9500 Euclid Avenue, Cleveland, OH 44195 in Cuyahoga County.

Does Cleveland Clinic have an emergency room?

Yes. Cleveland Clinic reports emergency services to Medicare, and patients spent a median of 189 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Cleveland Clinic?

Cleveland Clinic has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Cleveland Clinic a trauma center?

We have no trauma center designation on record for Cleveland Clinic. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Ohio trauma program for the current list.

What is the phone number of Cleveland Clinic?

The main phone number on record with Medicare is (216) 952-9829.

Would patients recommend Cleveland Clinic?

In the most recent HCAHPS patient survey (7,072 completed surveys), 80% of patients said they would definitely recommend the hospital, and 75% rated it 9 or 10 out of 10.

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