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Acute care hospital Emergency room

Duke Regional Hospital in Durham, NC

Also known as Durham Regional Hospital

Directions (919) 470-4000 dukehealth.org

In a medical emergency, call 911. This page is for information only.

Overview

About Duke Regional Hospital

Duke Regional Hospital is an acute care hospital in Durham, Durham County, North Carolina. It reports its ownership to Medicare as public (local government). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 388 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. Select Specialty Hospital Durham Inc is on the same campus or next door.

CMS Care Compare

Quality ratings

5
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 better · 7 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 better · 4 no different
Infections and complications acquired in the hospital.
Readmission
10 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

255 min
Median time in the ER before leaving (OP-18b)
3.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.30
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.24
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.20
  • Central line bloodstream infections (CLABSI)No different · SIR 0.57
  • Surgical site infections after colon surgeryBetter than national · SIR 0.00

65% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend76%
  • Rated the hospital 9 or 1072%
  • Completed surveys604

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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36.03766, -78.89747

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Duke Regional Hospital located?

Duke Regional Hospital is at 3643 N Roxboro Street, Durham, NC 27704 in Durham County.

Does Duke Regional Hospital have an emergency room?

Yes. Duke Regional Hospital reports emergency services to Medicare, and patients spent a median of 255 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Duke Regional Hospital?

Duke Regional Hospital has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Duke Regional Hospital a trauma center?

We have no trauma center designation on record for Duke Regional Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the North Carolina trauma program for the current list.

What is the phone number of Duke Regional Hospital?

The main phone number on record with Medicare is (919) 470-4000.

Would patients recommend Duke Regional Hospital?

In the most recent HCAHPS patient survey (604 completed surveys), 76% of patients said they would definitely recommend the hospital, and 72% rated it 9 or 10 out of 10.

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