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Acute care hospital Emergency room

Rex Hospital in Raleigh, NC

In a medical emergency, call 911. This page is for information only.

Overview

About Rex Hospital

Rex Hospital is an acute care hospital in Raleigh, Wake County, North Carolina. It reports its ownership to Medicare as public (state government). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 439 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Duke Raleigh Hospital, about 4.8 mi away.

CMS Care Compare

Quality ratings

5
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 better · 5 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 better · 5 no different
Infections and complications acquired in the hospital.
Readmission
2 better · 9 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

202 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.82
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.82
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.27
  • Central line bloodstream infections (CLABSI)Better than national · SIR 0.30
  • Surgical site infections after abdominal hysterectomyNo different · SIR 1.45
  • Surgical site infections after colon surgeryBetter than national · SIR 0.47

63% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend82%
  • Rated the hospital 9 or 1078%
  • Completed surveys5,160

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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35.81552, -78.70247

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Rex Hospital located?

Rex Hospital is at 4420 Lake Boone Trail, Raleigh, NC 27607 in Wake County.

Does Rex Hospital have an emergency room?

Yes. Rex Hospital reports emergency services to Medicare, and patients spent a median of 202 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Rex Hospital?

Rex Hospital has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Rex Hospital a trauma center?

We have no trauma center designation on record for Rex Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the North Carolina trauma program for the current list.

What is the phone number of Rex Hospital?

The main phone number on record with Medicare is (919) 784-3100.

Would patients recommend Rex Hospital?

In the most recent HCAHPS patient survey (5,160 completed surveys), 82% of patients said they would definitely recommend the hospital, and 78% rated it 9 or 10 out of 10.