Kaleida Health in Buffalo, NY
In a medical emergency, call 911. This page is for information only.
About Kaleida Health
Kaleida Health is an acute care hospital in Buffalo, Erie County, New York. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 484 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Brylin Hosp, about 1.2 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsBetter than national · SIR 0.51
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.51
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.53
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.55
- Surgical site infections after abdominal hysterectomyBetter than national · SIR 0.00
- Surgical site infections after colon surgeryBetter than national · SIR 0.54
49% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend67%
- Rated the hospital 9 or 1064%
- Completed surveys4,506
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
42.90040, -78.86652
Nearby hospitals
- Brylin Hosp1263 Delaware Ave, Buffalo, NYPsychiatric hospital1.2 mi
- Buffalo Psychiatric Center400 Forest Ave, Buffalo, NYPsychiatric hospital2.0 mi
- Sisters of Charity Hospital2157 Main Street, Buffalo, NY · Emergency roomAcute care hospital2.2 mi
- Erie County Medical Center462 Grider Street, Buffalo, NY · Level I traumaAcute care hospital2.6 mi
- Sisters of Charity Hospital, Saint Joseph Campus2605 Harlem Road, Buffalo, NYHospital4.4 mi
- Buffalo VA Medical Center3495 Bailey Avenue, Buffalo, NY · Emergency roomVA medical center4.5 mi
- Mercy Hospital of Buffalo565 Abbott Road, Buffalo, NY · Emergency roomAcute care hospital4.5 mi
- Upstate New York VA Healthcare System (Western Ny VA Healthcare System)3495 Bailey Avenue, Buffalo, NY · Emergency roomVA medical center4.5 mi
- Kenmore Mercy Hospital2950 Elmwood Avenue, Kenmore, NY · Emergency roomAcute care hospital5.5 mi
- Western Ny Childrens Psychiatric Center1010 East & West Road, West Seneca, NY · Emergency roomPsychiatric hospital7.4 mi
Frequently asked questions
Where is Kaleida Health located?
Kaleida Health is at 100 High Street, Buffalo, NY 14210 in Erie County.
Does Kaleida Health have an emergency room?
Yes. Kaleida Health reports emergency services to Medicare, and patients spent a median of 230 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Kaleida Health?
Kaleida Health has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Kaleida Health a trauma center?
We have no trauma center designation on record for Kaleida Health. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the New York trauma program for the current list.
What is the phone number of Kaleida Health?
The main phone number on record with Medicare is (716) 859-8620.
Would patients recommend Kaleida Health?
In the most recent HCAHPS patient survey (4,506 completed surveys), 67% of patients said they would definitely recommend the hospital, and 64% rated it 9 or 10 out of 10.
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