Holy Family Hospital in Methuen, MA
In a medical emergency, call 911. This page is for information only.
About Holy Family Hospital
Holy Family Hospital is an acute care hospital in Methuen, Essex County, Massachusetts. It reports its ownership to Medicare as for-profit. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 211 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Merrimack Health Methuen Hospital, about 0.3 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.60
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 1.71
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.37
- Central line bloodstream infections (CLABSI)No different · SIR 0.88
42% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend53%
- Rated the hospital 9 or 1050%
- Completed surveys551
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
42.72612, -71.16405
Nearby hospitals
- Merrimack Health Methuen Hospital70 East Street, Methuen, MA · Emergency roomHospital0.3 mi
- Merrimack Health Lawrence HospitalOne General Street, Lawrence, MA · Level III traumaAcute care hospital1.4 mi
- Northeast Rehabilitation Hospital70 Butler Street, Salem, NHRehabilitation hospital2.9 mi
- Whittier Rehabilitation Hospital - Bradford145 Ward Hill Avenue, Bradford, MALong-term care hospital3.5 mi
- Whittier Pavilion76 Summer Street, Haverhill, MAPsychiatric hospital5.8 mi
- Merrimack Health Lawrence Hospital140 Lincoln Avenue, Haverhill, MA · Emergency roomHospital6.6 mi
- Tewksbury Hospital365 East Street, Tewksbury, MALong-term care hospital8.3 mi
- Hampstead Hospital218 East Road, Hampstead, NHPsychiatric hospital10 mi
- Lowell General Hospital295 Varnum Avenue, Lowell, MA · Level III traumaAcute care hospital11 mi
- Parkland Medical Center1 Parkland Drive, Derry, NH · Level III traumaAcute care hospital13 mi
Frequently asked questions
Where is Holy Family Hospital located?
Holy Family Hospital is at 70 East Street, Methuen, MA 01844 in Essex County.
Does Holy Family Hospital have an emergency room?
Yes. Holy Family Hospital reports emergency services to Medicare, and patients spent a median of 238 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Holy Family Hospital?
Holy Family Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Holy Family Hospital a trauma center?
We have no trauma center designation on record for Holy Family Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Massachusetts trauma program for the current list.
What is the phone number of Holy Family Hospital?
The main phone number on record with Medicare is (978) 687-0156.
Would patients recommend Holy Family Hospital?
In the most recent HCAHPS patient survey (551 completed surveys), 53% of patients said they would definitely recommend the hospital, and 50% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
- Types of Hospitals in the USAcute care, critical access, children's, psychiatric, long-term care and federal hospitals explained, plus how ownership differs.