Lowell General Hospital in Lowell, MA
Also known as Lowell General
In a medical emergency, call 911. This page is for information only.
About Lowell General Hospital
Lowell General Hospital is an acute care hospital in Lowell, Middlesex County, Massachusetts. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 239 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Tewksbury Hospital, about 6.8 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.43
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.69
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.60
- Central line bloodstream infections (CLABSI)No different · SIR 0.81
- Surgical site infections after colon surgeryNo different · SIR 1.40
67% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend66%
- Rated the hospital 9 or 1066%
- Completed surveys743
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
42.64621, -71.34211
Nearby hospitals
- Tewksbury Hospital365 East Street, Tewksbury, MALong-term care hospital6.8 mi
- Southern Nh Medical Center8 Prospect Street, Nashua, NH · Level III traumaAcute care hospital9.7 mi
- St Joseph Hospital172 Kinsley St, Nashua, NH · Level III traumaAcute care hospital10 mi
- Edith Nourse Rogers Memorial Veterans Hospital200 Springs Road, Bedford, MAHospital10 mi
- Merrimack Health Methuen Hospital70 East Street, Methuen, MA · Emergency roomHospital11 mi
- Holy Family Hospital70 East Street, Methuen, MA · Emergency roomAcute care hospital11 mi
- Merrimack Health Lawrence HospitalOne General Street, Lawrence, MA · Level III traumaAcute care hospital11 mi
- Northeast Rehabilitation Hospital70 Butler Street, Salem, NHRehabilitation hospital11 mi
- Bedford VA Medical Center200 Springs Road, Bedford, MAVA medical center12 mi
- Lahey Hospital & Medical Center, Burlington41 & 45 Mall Road, Burlington, MA · Level I traumaAcute care hospital13 mi
Frequently asked questions
Where is Lowell General Hospital located?
Lowell General Hospital is at 295 Varnum Avenue, Lowell, MA 01854 in Middlesex County.
Does Lowell General Hospital have an emergency room?
Yes. Lowell General Hospital reports emergency services to Medicare, and patients spent a median of 267 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Lowell General Hospital?
Lowell General Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Lowell General Hospital a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date November 2023). Trauma designations are renewed periodically, so confirm with the Massachusetts EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Lowell General Hospital?
The main phone number on record with Medicare is (978) 937-6000.
Would patients recommend Lowell General Hospital?
In the most recent HCAHPS patient survey (743 completed surveys), 66% of patients said they would definitely recommend the hospital, and 66% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.