Hospital Directory USA
Acute care hospital Emergency room

Marlborough Hospital in Marlborough, MA

Also known as UMass Memorial Health – Marlborough Hospital

In a medical emergency, call 911. This page is for information only.

Overview

About Marlborough Hospital

Marlborough Hospital is an acute care hospital in Marlborough, Middlesex County, Massachusetts. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 79 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Whittier Rehabilitation Hospital, about 5.4 mi away.

CMS Care Compare

Quality ratings

2
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 better · 5 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
4 no different
Infections and complications acquired in the hospital.
Readmission
4 no different · 2 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

226 min
Median time in the ER before leaving (OP-18b)
5.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
  • Clostridioides difficile (C. diff) infectionsNo different · SIR 0.31
  • Central line bloodstream infections (CLABSI)No different · SIR 0.62

58% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend60%
  • Rated the hospital 9 or 1059%
  • Completed surveys555

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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42.35433, -71.55397

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Marlborough Hospital located?

Marlborough Hospital is at 157 Union Street, Marlborough, MA 01752 in Middlesex County.

Does Marlborough Hospital have an emergency room?

Yes. Marlborough Hospital reports emergency services to Medicare, and patients spent a median of 226 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Marlborough Hospital?

Marlborough Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Marlborough Hospital a trauma center?

We have no trauma center designation on record for Marlborough Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Massachusetts trauma program for the current list.

What is the phone number of Marlborough Hospital?

The main phone number on record with Medicare is (508) 481-5000.

Would patients recommend Marlborough Hospital?

In the most recent HCAHPS patient survey (555 completed surveys), 60% of patients said they would definitely recommend the hospital, and 59% rated it 9 or 10 out of 10.