Umass Memorial Medical Center/University Campus in Worcester, MA
In a medical emergency, call 911. This page is for information only.
About Umass Memorial Medical Center/University Campus
Umass Memorial Medical Center/University Campus is an acute care hospital in Worcester, Worcester County, Massachusetts. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level I adult, Level I pediatric trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 421 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Worcester Recovery Center and Hospital, about 0.4 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.91
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.42
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.35
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.47
- Surgical site infections after abdominal hysterectomyNo different · SIR 2.23
- Surgical site infections after colon surgeryNo different · SIR 0.84
58% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend72%
- Rated the hospital 9 or 1069%
- Completed surveys1,116
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
42.27772, -71.75933
Nearby hospitals
- Worcester Recovery Center and Hospital309 Belmont Street, Worcester, MAPsychiatric hospital0.4 mi
- UMass Memorial Medical Center - Memorial Campus119 Belmont Street, Worcester, MA · Emergency roomHospital1.7 mi
- Adcare Hospital of Worcester Inc107 Lincoln Street, Worcester, MAAcute care hospital1.8 mi
- St Vincent Hospital123 Summer Street, Worcester, MA · Emergency roomAcute care hospital2.0 mi
- Hospital for Behavioral Medicine100 Century Drive, Worcester, MAPsychiatric hospital2.6 mi
- Fairlawn Rehab Hosp, An Affiliate of Encompass Hlt189 May Street, Worcester, MARehabilitation hospital4.0 mi
- Westborough Behavioral Healthcare Hospital LLC300 Friberg Parkway, Westborough, MAPsychiatric hospital7.3 mi
- Vibra Hospital of Western Mass - Central Campus111 Huntoon Memorial Highway, 1st Floor, Rochdale, MALong-term care hospital8.9 mi
- Whittier Rehabilitation Hospital150 Flanders Road, Westborough, MALong-term care hospital9.8 mi
- Umass Memorial-Clinton Hospital201 High Street, Clinton, MA · Emergency roomHospital11 mi
Frequently asked questions
Where is Umass Memorial Medical Center/University Campus located?
Umass Memorial Medical Center/University Campus is at 55 Lake Avenue North, Worcester, MA 01655 in Worcester County.
Does Umass Memorial Medical Center/University Campus have an emergency room?
Yes. Umass Memorial Medical Center/University Campus reports emergency services to Medicare, and patients spent a median of 291 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Umass Memorial Medical Center/University Campus?
Umass Memorial Medical Center/University Campus has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Umass Memorial Medical Center/University Campus a trauma center?
Yes. It is listed as a Level I adult, Level I pediatric trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date November 2023). Trauma designations are renewed periodically, so confirm with the Massachusetts EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Umass Memorial Medical Center/University Campus?
The main phone number on record with Medicare is (508) 334-1000.
Would patients recommend Umass Memorial Medical Center/University Campus?
In the most recent HCAHPS patient survey (1,116 completed surveys), 72% of patients said they would definitely recommend the hospital, and 69% rated it 9 or 10 out of 10.
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