Hines VA Medical Center in Hines, IL
Also known as Edward Hines, Jr. VA Hospital, Hines VA Hospital, VA
In a medical emergency, call 911. This page is for information only.
About Hines VA Medical Center
Hines VA Medical Center is a vA medical center in Hines, Cook County, Illinois. It reports its ownership to Medicare as the Veterans Health Administration. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 450 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Madden Mental Health Center, about 0.4 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Infections and sepsis care
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.35
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.00
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend75%
- Rated the hospital 9 or 1075%
- Completed surveys722
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
41.85770, -87.83807
Nearby hospitals
- Madden Mental Health Center1200 S First Ave, Hines, ILPsychiatric hospital0.4 mi
- Loyola University Medical Center2160 S 1st Avenue, Maywood, IL · Level I traumaAcute care hospital0.6 mi
- Aeries Healthcare of Illinois, Inc., Dba Riveredge Hospital8311 West Roosevelt Road, Forest Park, ILPsychiatric hospital0.7 mi
- Rush Oak Park Hospital520 S Maple Ave, Oak Park, IL · Emergency roomAcute care hospital2.3 mi
- Macneal Hospital3249 South Oak Park Avenue, Berwyn, IL · Level II traumaAcute care hospital2.9 mi
- Loyola Gottlieb Memorial Hospital701 West North Ave, Melrose Park, IL · Level II traumaAcute care hospital3.5 mi
- Hartgrove Hospital5730 W Roosevelt Road, Chicago, IL · Emergency roomPsychiatric hospital3.7 mi
- Loretto Hospital645 South Central Ave, Chicago, IL · Emergency roomAcute care hospital3.9 mi
- West Suburban Medical Center3 Erie Court, Oak Park, ILAcute care hospital4.0 mi
- Kindred Hospital - Chicago365 E North Ave, Northlake, ILLong-term care hospital4.3 mi
Frequently asked questions
Where is Hines VA Medical Center located?
Hines VA Medical Center is at 5000 South 5th Avenue, Hines, IL 60141 in Cook County.
Does Hines VA Medical Center have an emergency room?
Yes. Hines VA Medical Center reports emergency services to Medicare. In a life-threatening emergency, call 911.
What is the CMS star rating of Hines VA Medical Center?
Hines VA Medical Center has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Hines VA Medical Center a trauma center?
We have no trauma center designation on record for Hines VA Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Illinois trauma program for the current list.
What is the phone number of Hines VA Medical Center?
The main phone number on record with Medicare is (708) 202-8387.
Would patients recommend Hines VA Medical Center?
In the most recent HCAHPS patient survey (722 completed surveys), 75% of patients said they would definitely recommend the hospital, and 75% rated it 9 or 10 out of 10.
Related guides
- How to Get Inpatient Mental Health CareWays to be admitted, voluntary and involuntary care, what a stay looks like, and how insurance, Medicare and Medicaid cover it.
- How VA Hospitals WorkEligibility, enrollment and priority groups, emergency care at non-VA hospitals, and when VA Community Care pays for outside care.
- ER vs Urgent Care: Where Should You Go?Which symptoms need the emergency room, what urgent care handles well, EMTALA, freestanding ERs and cost differences.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.