Hospital Directory USA
Acute care hospital

West Suburban Medical Center in Oak Park, IL

In a medical emergency, call 911. This page is for information only.

Overview

About West Suburban Medical Center

West Suburban Medical Center is an acute care hospital in Oak Park, Cook County, Illinois. It reports its ownership to Medicare as nonprofit (other). It does not report emergency services to Medicare. Its CMS Overall Hospital Quality Star Rating is 1 out of 5. It has 234 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Loretto Hospital, about 1.4 mi away.

CMS Care Compare

Quality ratings

1
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
5 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 4 no different
Infections and complications acquired in the hospital.
Readmission
5 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

272 min
Median time in the ER before leaving (OP-18b)
5.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.84
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.45
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.47
  • Central line bloodstream infections (CLABSI)Worse than national · SIR 3.91

25% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend46%
  • Rated the hospital 9 or 1046%
  • Completed surveys279

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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41.89178, -87.77584

Emergency care

Nearest hospitals with an emergency room

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is West Suburban Medical Center located?

West Suburban Medical Center is at 3 Erie Court, Oak Park, IL 60302 in Cook County.

Does West Suburban Medical Center have an emergency room?

West Suburban Medical Center does not report emergency services to Medicare. The nearest listed hospital with an emergency room is Loretto Hospital, about 1.4 mi away. In a life-threatening emergency, call 911.

What is the CMS star rating of West Suburban Medical Center?

West Suburban Medical Center has a CMS Overall Hospital Quality Star Rating of 1 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

What is the phone number of West Suburban Medical Center?

The main phone number on record with Medicare is (708) 383-6200.

Would patients recommend West Suburban Medical Center?

In the most recent HCAHPS patient survey (279 completed surveys), 46% of patients said they would definitely recommend the hospital, and 46% rated it 9 or 10 out of 10.