Hospital Directory USA
Acute care hospital Emergency room

Mayo Clinic in Jacksonville, FL

Also known as Mayo Clinic Campus

Directions (904) 953-2000 mayoclinic.org

In a medical emergency, call 911. This page is for information only.

Overview

About Mayo Clinic

Mayo Clinic is an acute care hospital in Jacksonville, Duval County, Florida. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 304 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Baptist Medical Center Beaches, about 2.3 mi away.

CMS Care Compare

Quality ratings

5
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
6 better · 2 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
4 better · 3 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 9 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

206 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsBetter than national · SIR 0.21
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.42
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.29
  • Central line bloodstream infections (CLABSI)Better than national · SIR 0.60
  • Surgical site infections after colon surgeryNo different · SIR 1.19

65% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend89%
  • Rated the hospital 9 or 1087%
  • Completed surveys1,683

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

Loading map…

30.26498, -81.43757

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Mayo Clinic located?

Mayo Clinic is at 4500 San Pablo Rd, Jacksonville, FL 32224 in Duval County.

Does Mayo Clinic have an emergency room?

Yes. Mayo Clinic reports emergency services to Medicare, and patients spent a median of 206 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Mayo Clinic?

Mayo Clinic has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Mayo Clinic a trauma center?

We have no trauma center designation on record for Mayo Clinic. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Florida trauma program for the current list.

What is the phone number of Mayo Clinic?

The main phone number on record with Medicare is (904) 953-2000.

Would patients recommend Mayo Clinic?

In the most recent HCAHPS patient survey (1,683 completed surveys), 89% of patients said they would definitely recommend the hospital, and 87% rated it 9 or 10 out of 10.

Guides

Related guides