HCA Florida Memorial Hospital in Jacksonville, FL
Also known as Memorial Hospital
In a medical emergency, call 911. This page is for information only.
About HCA Florida Memorial Hospital
HCA Florida Memorial Hospital is an acute care hospital in Jacksonville, Duval County, Florida. It reports its ownership to Medicare as for-profit. It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 454 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Brooks Rehabilitation Hospital University Campus, about 0.2 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsBetter than national · SIR 0.26
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.00
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.01
- Central line bloodstream infections (CLABSI)No different · SIR 0.59
- Surgical site infections after colon surgeryBetter than national · SIR 0.35
64% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend62%
- Rated the hospital 9 or 1064%
- Completed surveys664
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
30.28740, -81.60236
Nearby hospitals
- Brooks Rehabilitation Hospital University Campus3599 University Blvd S, Jacksonville, FLRehabilitation hospital0.2 mi
- River Point Behavioral Health6300 Beach Blvd, Jacksonville, FLPsychiatric hospital0.4 mi
- Pam Health Specialty Hospital of Jacksonville4901 Richard St, Jacksonville, FLLong-term care hospital1.4 mi
- Wekiva Springs3947 Salisbury Rd, Jacksonville, FLPsychiatric hospital2.2 mi
- Ascension St Vincent's Southside4201 Belfort Rd, Jacksonville, FL · Emergency roomAcute care hospital2.5 mi
- Baptist Health Medical Center - Jacksonville800 Prudential Dr, Jacksonville, FL · Emergency roomAcute care hospital4.2 mi
- Encompass Health Rehabilitation Hospital of Jackso11595 Burnt Mill Rd, Jacksonville, FLRehabilitation hospital5.3 mi
- Ascension St Vincent's Riverside1 Shircliff Way, Jacksonville, FL · Emergency roomAcute care hospital5.4 mi
- Shands Jacksonville655 W 8th St, Jacksonville, FL · Level I traumaAcute care hospital5.5 mi
- Reunion Rehabilitation Hospital Jacksonville12645 Salina Dr, Jacksonville, FLRehabilitation hospital5.6 mi
Frequently asked questions
Where is HCA Florida Memorial Hospital located?
HCA Florida Memorial Hospital is at 3625 University Blvd S, Jacksonville, FL 32216 in Duval County.
Does HCA Florida Memorial Hospital have an emergency room?
Yes. HCA Florida Memorial Hospital reports emergency services to Medicare, and patients spent a median of 112 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of HCA Florida Memorial Hospital?
HCA Florida Memorial Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is HCA Florida Memorial Hospital a trauma center?
Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Florida EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of HCA Florida Memorial Hospital?
The main phone number on record with Medicare is (904) 702-6111.
Would patients recommend HCA Florida Memorial Hospital?
In the most recent HCAHPS patient survey (664 completed surveys), 62% of patients said they would definitely recommend the hospital, and 64% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
- Types of Hospitals in the USAcute care, critical access, children's, psychiatric, long-term care and federal hospitals explained, plus how ownership differs.