Mercy Hospital Northwest Arkansas in Rogers, AR
Also known as Mercy Hospital
In a medical emergency, call 911. This page is for information only.
About Mercy Hospital Northwest Arkansas
Mercy Hospital Northwest Arkansas is an acute care hospital in Rogers, Benton County, Arkansas. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 275 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Bentonville Medical Center, about 2.0 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.26
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.19
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.26
- Central line bloodstream infections (CLABSI)No different · SIR 0.62
- Surgical site infections after abdominal hysterectomyNo different · SIR 0.00
- Surgical site infections after colon surgeryNo different · SIR 1.68
76% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend79%
- Rated the hospital 9 or 1077%
- Completed surveys475
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
36.31122, -94.18448
Nearby hospitals
- Bentonville Medical Center3000 Southeast Medical Center Parkway, Bentonville, AR · Level III traumaHospital2.0 mi
- Mercy Rehabilitation Hospital Northwest Ar4313 South Pleasant Crossing Boulevard, Rogers, ARRehabilitation hospital2.9 mi
- Freeman Health System Emergency Department West Bentonville1580 East Centerton Boulevard, Bentonville, ARHospital5.2 mi
- Mercy Hospital - SpringdaleSpringdale, ARHospital8.3 mi
- Northwest Medical Center-Springdale609 West Maple Avenue, Springdale, AR · Level III traumaAcute care hospital9.4 mi
- Regency Hospital of Northwest Arkansas609 West Maple Avenue, Springdale, ARLong-term care hospital9.4 mi
- Arkansas Children's Northwest, Inc2601 Gene George Boulevard, Springdale, AR · Level IV traumaChildren's hospital10 mi
- Willow Creek Medical Center4301 Greathouse Springs Road, Johnson, AR · Emergency roomHospital12 mi
- Vista Health Fayetteville4253 Crossover Road, Fayetteville, ARPsychiatric hospital13 mi
- Physicians' Specialty Hospital3873 North Parkview Drive, Fayetteville, AR · Emergency roomHospital13 mi
Frequently asked questions
Where is Mercy Hospital Northwest Arkansas located?
Mercy Hospital Northwest Arkansas is at 2710 South Rife Medical Lane, Rogers, AR 72758 in Benton County.
Does Mercy Hospital Northwest Arkansas have an emergency room?
Yes. Mercy Hospital Northwest Arkansas reports emergency services to Medicare, and patients spent a median of 165 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Mercy Hospital Northwest Arkansas?
Mercy Hospital Northwest Arkansas has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Mercy Hospital Northwest Arkansas a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Arkansas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Mercy Hospital Northwest Arkansas?
The main phone number on record with Medicare is (479) 338-8000.
Would patients recommend Mercy Hospital Northwest Arkansas?
In the most recent HCAHPS patient survey (475 completed surveys), 79% of patients said they would definitely recommend the hospital, and 77% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.