Northwest Medical Center-Springdale in Springdale, AR
Also known as Springdale Medical Center
In a medical emergency, call 911. This page is for information only.
About Northwest Medical Center-Springdale
Northwest Medical Center-Springdale is an acute care hospital in Springdale, Washington County, Arkansas. It reports its ownership to Medicare as for-profit. It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 222 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. Regency Hospital of Northwest Arkansas is on the same campus or next door.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.64
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.00
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.05
- Central line bloodstream infections (CLABSI)No different · SIR 1.62
- Surgical site infections after abdominal hysterectomyNo different · SIR 1.01
- Surgical site infections after colon surgeryNo different · SIR 0.48
70% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend65%
- Rated the hospital 9 or 1064%
- Completed surveys1,176
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
36.18130, -94.13625
Nearby hospitals
- Regency Hospital of Northwest Arkansas609 West Maple Avenue, Springdale, ARLong-term care hospitalSame campus
- Mercy Hospital - SpringdaleSpringdale, ARHospital2.6 mi
- Arkansas Children's Northwest, Inc2601 Gene George Boulevard, Springdale, AR · Level IV traumaChildren's hospital3.4 mi
- Vista Health Fayetteville4253 Crossover Road, Fayetteville, ARPsychiatric hospital3.8 mi
- Physicians' Specialty Hospital3873 North Parkview Drive, Fayetteville, AR · Emergency roomHospital4.1 mi
- Willow Creek Medical Center4301 Greathouse Springs Road, Johnson, AR · Emergency roomHospital4.2 mi
- Encompass Health Rehab Hosp A Partner of Wash Reg153 E Monte Painter Drive, Fayetteville, ARRehabilitation hospital5.0 mi
- Washington Regional Medical Center3215 N North Hills Boulevard, Fayetteville, AR · Level II traumaAcute care hospital5.2 mi
- Springwoods Behavioral Health Services1955 West Trucker'S Drive, Fayetteville, ARPsychiatric hospital5.7 mi
- Fayetteville Ar VA Medical Center1100 N. College Avenue, Fayetteville, AR · Emergency roomVA medical center6.0 mi
Frequently asked questions
Where is Northwest Medical Center-Springdale located?
Northwest Medical Center-Springdale is at 609 West Maple Avenue, Springdale, AR 72764 in Washington County.
Does Northwest Medical Center-Springdale have an emergency room?
Yes. Northwest Medical Center-Springdale reports emergency services to Medicare, and patients spent a median of 126 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Northwest Medical Center-Springdale?
Northwest Medical Center-Springdale has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Northwest Medical Center-Springdale a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Arkansas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Northwest Medical Center-Springdale?
The main phone number on record with Medicare is (479) 751-5711.
Would patients recommend Northwest Medical Center-Springdale?
In the most recent HCAHPS patient survey (1,176 completed surveys), 65% of patients said they would definitely recommend the hospital, and 64% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
- Types of Hospitals in the USAcute care, critical access, children's, psychiatric, long-term care and federal hospitals explained, plus how ownership differs.