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Acute care hospital Emergency roomLevel IV trauma

Baptist Health Medical Center-Hot Springs County in Malvern, AR

Also known as Hot Spring County Medical Center

Directions (501) 332-1000 baptist-health.org

In a medical emergency, call 911. This page is for information only.

Overview

About Baptist Health Medical Center-Hot Springs County

Baptist Health Medical Center-Hot Springs County is an acute care hospital in Malvern, Hot Spring County, Arkansas. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level IV trauma center. It does not currently have a CMS Overall Star Rating, which usually means it reports too few measures to be rated. It has 72 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is National Park Medical Center, about 17 mi away.

CMS Care Compare

Quality ratings

N/A
Not rated: too few measures reported

How this hospital compares with the national rate on each measure group:

Mortality
2 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 no different
Infections and complications acquired in the hospital.
Readmission
2 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

100 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
low
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Clostridioides difficile (C. diff) infectionsNo different · SIR 0.00

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Would definitely recommend76%
  • Rated the hospital 9 or 1094%
  • Completed surveys31

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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34.36003, -92.78550

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Baptist Health Medical Center-Hot Springs County located?

Baptist Health Medical Center-Hot Springs County is at 1001 Schneider Drive, Malvern, AR 72104 in Hot Spring County.

Does Baptist Health Medical Center-Hot Springs County have an emergency room?

Yes. Baptist Health Medical Center-Hot Springs County reports emergency services to Medicare, and patients spent a median of 100 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Baptist Health Medical Center-Hot Springs County?

Baptist Health Medical Center-Hot Springs County does not have a current CMS Overall Star Rating. CMS only rates hospitals that report enough measures; critical access, psychiatric, VA and many small hospitals are often unrated, which says nothing about their quality.

Is Baptist Health Medical Center-Hot Springs County a trauma center?

Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Arkansas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Baptist Health Medical Center-Hot Springs County?

The main phone number on record with Medicare is (501) 332-1000.

Would patients recommend Baptist Health Medical Center-Hot Springs County?

In the most recent HCAHPS patient survey (31 completed surveys), 76% of patients said they would definitely recommend the hospital, and 94% rated it 9 or 10 out of 10.

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