National Park Medical Center in Hot Springs, AR
In a medical emergency, call 911. This page is for information only.
About National Park Medical Center
National Park Medical Center is an acute care hospital in Hot Springs, Garland County, Arkansas. It reports its ownership to Medicare as for-profit. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 163 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Levi Hospital, about 2.1 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.00
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 1.16
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.00
- Central line bloodstream infections (CLABSI)No different · SIR 0.00
- Surgical site infections after colon surgeryWorse than national · SIR 3.19
54% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend60%
- Rated the hospital 9 or 1060%
- Completed surveys705
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
34.48667, -93.03390
Nearby hospitals
- Levi Hospital300 Prospect Ave, Hot Springs, AR · Emergency roomAcute care hospital2.1 mi
- CHI St. Vincent Hospital Hot Springs300 Werner Street, Hot Springs, AR · Level II traumaAcute care hospital2.4 mi
- Arkansas Extended Care Hospital Hot Springs300 Werner Street, 3rd Floor, Hot Springs, ARLong-term care hospital2.4 mi
- CHI St Vincent Hs Rehab Hosp, A Part of Encompass1636 Higdon Ferry Road, Hot Springs, ARRehabilitation hospital2.9 mi
- Baptist Health Medical Center-Hot Springs County1001 Schneider Drive, Malvern, AR · Level IV traumaAcute care hospital17 mi
- Arkansas Heart Hospital-Encore1901 Encore Way, Bryant, AR · Emergency roomAcute care hospital25 mi
Frequently asked questions
Where is National Park Medical Center located?
National Park Medical Center is at 1910 Malvern Avenue, Hot Springs, AR 71901 in Garland County.
Does National Park Medical Center have an emergency room?
Yes. National Park Medical Center reports emergency services to Medicare, and patients spent a median of 153 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of National Park Medical Center?
National Park Medical Center has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is National Park Medical Center a trauma center?
We have no trauma center designation on record for National Park Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Arkansas trauma program for the current list.
What is the phone number of National Park Medical Center?
The main phone number on record with Medicare is (501) 321-1000.
Would patients recommend National Park Medical Center?
In the most recent HCAHPS patient survey (705 completed surveys), 60% of patients said they would definitely recommend the hospital, and 60% rated it 9 or 10 out of 10.
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