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Acute care hospital Emergency roomLevel III trauma

St Josephs Community Hospital West Bend in West Bend, WI

In a medical emergency, call 911. This page is for information only.

Overview

About St Josephs Community Hospital West Bend

St Josephs Community Hospital West Bend is an acute care hospital in West Bend, Washington County, Wisconsin. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 70 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Froedtert West Bend Hospital, about 0.2 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
5 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 3 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 8 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

211 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.81
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.00

49% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend69%
  • Rated the hospital 9 or 1070%
  • Completed surveys495

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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43.35330, -88.19748

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is St Josephs Community Hospital West Bend located?

St Josephs Community Hospital West Bend is at 3200 Pleasant Valley Road, West Bend, WI 53095 in Washington County.

Does St Josephs Community Hospital West Bend have an emergency room?

Yes. St Josephs Community Hospital West Bend reports emergency services to Medicare, and patients spent a median of 211 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of St Josephs Community Hospital West Bend?

St Josephs Community Hospital West Bend has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is St Josephs Community Hospital West Bend a trauma center?

Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Wisconsin EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of St Josephs Community Hospital West Bend?

The main phone number on record with Medicare is (262) 334-5533.

Would patients recommend St Josephs Community Hospital West Bend?

In the most recent HCAHPS patient survey (495 completed surveys), 69% of patients said they would definitely recommend the hospital, and 70% rated it 9 or 10 out of 10.