Westfields Hospital and Clinic in New Richmond, WI
Also known as Westfields Hospital, Holy Family Hospital
In a medical emergency, call 911. This page is for information only.
About Westfields Hospital and Clinic
Westfields Hospital and Clinic is a critical access hospital in New Richmond, St. Croix County, Wisconsin. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level IV trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 25 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Hudson Hospital, about 13 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.00
62% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend87%
- Rated the hospital 9 or 1087%
- Completed surveys191
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
45.11772, -92.55329
Nearby hospitals
- Hudson Hospital405 Stageline Road, Hudson, WI · Level IV traumaCritical access hospital13 mi
- Lakeview Memorial Hospital927 West Churchill Street, Stillwater, MN · Level III traumaAcute care hospital14 mi
- Ladd Memorial Hospital2600 65th Avenue, Osceola, WI · Level IV traumaCritical access hospital15 mi
- Western Wisconsin Health730 10th Ave, Baldwin, WI · Level IV traumaCritical access hospital15 mi
- Amery Hospital & Clinic265 Griffin Street East, Amery, WI · Level IV traumaCritical access hospital15 mi
- River Falls Area Hospital1629 E Division St, River Falls, WI · Level IV traumaCritical access hospital18 mi
- St Croix Regional Medical Center235 E State Street, Saint Croix Falls, WI · Level IV traumaCritical access hospital21 mi
- M Health Fairview St John's Hospital1575 Beam Avenue, Maplewood, MN · Level IV traumaAcute care hospital24 mi
Frequently asked questions
Where is Westfields Hospital and Clinic located?
Westfields Hospital and Clinic is at 535 Hospital Rd, New Richmond, WI 54017 in St. Croix County.
Does Westfields Hospital and Clinic have an emergency room?
Yes. Westfields Hospital and Clinic reports emergency services to Medicare, and patients spent a median of 108 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Westfields Hospital and Clinic?
Westfields Hospital and Clinic has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Westfields Hospital and Clinic a trauma center?
Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Wisconsin EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Westfields Hospital and Clinic?
The main phone number on record with Medicare is (715) 246-2101.
Would patients recommend Westfields Hospital and Clinic?
In the most recent HCAHPS patient survey (191 completed surveys), 87% of patients said they would definitely recommend the hospital, and 87% rated it 9 or 10 out of 10.
Related guides
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- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
- Types of Hospitals in the USAcute care, critical access, children's, psychiatric, long-term care and federal hospitals explained, plus how ownership differs.
- What Is a Critical Access Hospital?The 25-bed, 96-hour and 35-mile rules, what care a critical access hospital provides, and how it differs from a rural emergency hospital.