Hospital Directory USA
Critical access hospital Emergency roomLevel IV trauma

Thedacare Medical Center - New London in New London, WI

Also known as ThedaCare Medical Center, New London Family Medical Center

In a medical emergency, call 911. This page is for information only.

Overview

About Thedacare Medical Center - New London

Thedacare Medical Center - New London is a critical access hospital in New London, Outagamie County, Wisconsin. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level IV trauma center. It does not currently have a CMS Overall Star Rating, which usually means it reports too few measures to be rated. It has 25 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Thedacare Medical Center-Waupaca, about 17 mi away.

CMS Care Compare

Quality ratings

N/A
Not rated: too few measures reported

How this hospital compares with the national rate on each measure group:

Mortality
1 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 no different
Infections and complications acquired in the hospital.
Readmission
3 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

83 min
Median time in the ER before leaving (OP-18b)
0.0%
Left before being seen (OP-22)
low
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

HCAHPS survey

What patients say

  • Would definitely recommend62%
  • Rated the hospital 9 or 1067%
  • Completed surveys88

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

Loading map…

44.38161, -88.73318

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Thedacare Medical Center - New London located?

Thedacare Medical Center - New London is at 1405 Mill St, New London, WI 54961 in Outagamie County.

Does Thedacare Medical Center - New London have an emergency room?

Yes. Thedacare Medical Center - New London reports emergency services to Medicare, and patients spent a median of 83 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Thedacare Medical Center - New London?

Thedacare Medical Center - New London does not have a current CMS Overall Star Rating. CMS only rates hospitals that report enough measures; critical access, psychiatric, VA and many small hospitals are often unrated, which says nothing about their quality.

Is Thedacare Medical Center - New London a trauma center?

Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Wisconsin EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Thedacare Medical Center - New London?

The main phone number on record with Medicare is (920) 531-2000.

Would patients recommend Thedacare Medical Center - New London?

In the most recent HCAHPS patient survey (88 completed surveys), 62% of patients said they would definitely recommend the hospital, and 67% rated it 9 or 10 out of 10.