Capital Medical Center in Olympia, WA
Also known as MultiCare Capital Medical Center
In a medical emergency, call 911. This page is for information only.
About Capital Medical Center
Capital Medical Center is an acute care hospital in Olympia, Thurston County, Washington. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 74 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Providence St Peter Hospital, about 5.1 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.90
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.89
- Central line bloodstream infections (CLABSI)No different · SIR 0.68
- Surgical site infections after colon surgeryNo different · SIR 0.00
60% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend73%
- Rated the hospital 9 or 1071%
- Completed surveys934
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
47.04168, -122.95113
Nearby hospitals
- Providence St Peter Hospital413 Lilly Road NE, Olympia, WA · Level III traumaAcute care hospital5.1 mi
- South Sound Behavioral Hospital605 Woodland Square Loop SE, Lacey, WAPsychiatric hospital5.8 mi
- Mason General Hospital & Family of Clinics901 Mt View Drive, Shelton, WA · Level IV traumaCritical access hospital15 mi
- American Lake VA Medical Center9600 Veterans Drive Southwest, Tacoma, WAVA medical center19 mi
- Madigan AMC (FT Lewis)9040A Jackson Ave, Joint Base Lewis McChord, WA · Emergency roomMilitary hospital19 mi
- Western State Hospital9601 Steilacoom Boulevard, Lakewood, WAPsychiatric hospital21 mi
- Summit Pacific Medical Center600 East Main Street, Elma, WA · Level IV traumaCritical access hospital21 mi
- St Clare Hospital11315 Bridgeport Way S W, Lakewood, WA · Level IV traumaAcute care hospital22 mi
- Providence Centralia Hospital914 S Scheuber Road, Centralia, WA · Level IV traumaAcute care hospital23 mi
- VA Medical CenterChehalis, WAVA medical center24 mi
Frequently asked questions
Where is Capital Medical Center located?
Capital Medical Center is at 3900 Capital Mall Dr SW, Olympia, WA 98502 in Thurston County.
Does Capital Medical Center have an emergency room?
Yes. Capital Medical Center reports emergency services to Medicare, and patients spent a median of 140 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Capital Medical Center?
Capital Medical Center has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Capital Medical Center a trauma center?
We have no trauma center designation on record for Capital Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Washington trauma program for the current list.
What is the phone number of Capital Medical Center?
The main phone number on record with Medicare is (360) 956-2550.
Would patients recommend Capital Medical Center?
In the most recent HCAHPS patient survey (934 completed surveys), 73% of patients said they would definitely recommend the hospital, and 71% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.