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Acute care hospital Emergency room

Bon Secours Southampton Memorial Hospital in Franklin, VA

Also known as Southampton Memorial Hospital

In a medical emergency, call 911. This page is for information only.

Overview

About Bon Secours Southampton Memorial Hospital

Bon Secours Southampton Memorial Hospital is an acute care hospital in Franklin, Franklin City, Virginia. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 105 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Sentara Obici Hospital, about 20 mi away.

CMS Care Compare

Quality ratings

3
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 no different · 1 worse
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 no different
Infections and complications acquired in the hospital.
Readmission
3 no different · 2 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

152 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
low
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Clostridioides difficile (C. diff) infectionsNo different · SIR 0.00

63% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend60%
  • Rated the hospital 9 or 1064%
  • Completed surveys105

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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36.69098, -76.93632

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Bon Secours Southampton Memorial Hospital located?

Bon Secours Southampton Memorial Hospital is at 100 Fairview Drive - PO Box 817, Franklin, VA 23851 in Franklin City.

Does Bon Secours Southampton Memorial Hospital have an emergency room?

Yes. Bon Secours Southampton Memorial Hospital reports emergency services to Medicare, and patients spent a median of 152 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Bon Secours Southampton Memorial Hospital?

Bon Secours Southampton Memorial Hospital has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Bon Secours Southampton Memorial Hospital a trauma center?

We have no trauma center designation on record for Bon Secours Southampton Memorial Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Virginia trauma program for the current list.

What is the phone number of Bon Secours Southampton Memorial Hospital?

The main phone number on record with Medicare is (757) 569-6100.

Would patients recommend Bon Secours Southampton Memorial Hospital?

In the most recent HCAHPS patient survey (105 completed surveys), 60% of patients said they would definitely recommend the hospital, and 64% rated it 9 or 10 out of 10.