Carilion New River Valley Medical Center in Christiansburg, VA
Also known as CNRV
In a medical emergency, call 911. This page is for information only.
About Carilion New River Valley Medical Center
Carilion New River Valley Medical Center is an acute care hospital in Christiansburg, Montgomery County, Virginia. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 146 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Lewisgale Hospital Montgomery, about 8.6 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 1.27
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.64
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.49
- Central line bloodstream infections (CLABSI)No different · SIR 0.00
- Surgical site infections after colon surgeryNo different · SIR 1.12
37% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend75%
- Rated the hospital 9 or 1069%
- Completed surveys867
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
37.08955, -80.50735
Nearby hospitals
- Lewisgale Hospital Montgomery3700 South Main Street, Blacksburg, VA · Level III traumaAcute care hospital8.6 mi
- Lewisgale Hospital Pulaski2400 Lee Highway, Pulaski, VA · Emergency roomAcute care hospital14 mi
- Carilion Giles Community Hospital159 Hartley Way, Pearisburg, VA · Emergency roomCritical access hospital20 mi
Frequently asked questions
Where is Carilion New River Valley Medical Center located?
Carilion New River Valley Medical Center is at 2900 Lamb Circle, Christiansburg, VA 24073 in Montgomery County.
Does Carilion New River Valley Medical Center have an emergency room?
Yes. Carilion New River Valley Medical Center reports emergency services to Medicare, and patients spent a median of 211 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Carilion New River Valley Medical Center?
Carilion New River Valley Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Carilion New River Valley Medical Center a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Virginia EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Carilion New River Valley Medical Center?
The main phone number on record with Medicare is (540) 731-2000.
Would patients recommend Carilion New River Valley Medical Center?
In the most recent HCAHPS patient survey (867 completed surveys), 75% of patients said they would definitely recommend the hospital, and 69% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.