Northwestern Medical Center Inc in Saint Albans, VT
Also known as Northwestern Medical Center, Kerbs Memorial Hospital
In a medical emergency, call 911. This page is for information only.
About Northwestern Medical Center Inc
Northwestern Medical Center Inc is an acute care hospital in Saint Albans, Franklin County, Vermont. It reports its ownership to Medicare as nonprofit (other). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 70 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is The University of Vermont Health Network - Champl, about 21 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.63
- Surgical site infections after colon surgeryNo different · SIR 0.00
63% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend68%
- Rated the hospital 9 or 1072%
- Completed surveys424
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
44.80657, -73.07268
Nearby hospitals
- The University of Vermont Health Network - Champl75 Beekman Street, Plattsburgh, NY · Level III traumaAcute care hospital21 mi
- Champlain Valley Physicians Hospital75 Beekman Street, Plattsburg, NY · Emergency roomHospital21 mi
- Univ. of Vermont - Fletcher Allen Health Care111 Colchester Ave, Burlington, VT · Level I traumaAcute care hospital23 mi
Frequently asked questions
Where is Northwestern Medical Center Inc located?
Northwestern Medical Center Inc is at 133 Fairfield Street, Saint Albans, VT 05478 in Franklin County.
Does Northwestern Medical Center Inc have an emergency room?
Yes. Northwestern Medical Center Inc reports emergency services to Medicare, and patients spent a median of 175 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Northwestern Medical Center Inc?
Northwestern Medical Center Inc has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Northwestern Medical Center Inc a trauma center?
We have no trauma center designation on record for Northwestern Medical Center Inc. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Vermont trauma program for the current list.
What is the phone number of Northwestern Medical Center Inc?
The main phone number on record with Medicare is (802) 524-5911.
Would patients recommend Northwestern Medical Center Inc?
In the most recent HCAHPS patient survey (424 completed surveys), 68% of patients said they would definitely recommend the hospital, and 72% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.