Intermountain Health Utah Valley Hospital in Provo, UT
Also known as Utah Valley Hospital, Utah Valley Regional Medical Center
In a medical emergency, call 911. This page is for information only.
About Intermountain Health Utah Valley Hospital
Intermountain Health Utah Valley Hospital is an acute care hospital in Provo, Utah County, Utah. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 395 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Utah State Hospital, about 1.9 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.33
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.27
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.25
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.18
- Surgical site infections after colon surgeryNo different · SIR 0.48
74% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend82%
- Rated the hospital 9 or 1081%
- Completed surveys1,522
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
40.24714, -111.66734
Nearby hospitals
- Utah State Hospital1300 East Center Street, Provo, UT · Emergency roomPsychiatric hospital1.9 mi
- Central Utah Rehabilitation Hospital306 West River Bend Lane, Provo, UTLong-term care hospital4.0 mi
- Orem Community Hospital331 North 400 West, Orem, UT · Emergency roomAcute care hospital4.4 mi
- Aspen Grove Behavioral Hospital1350 East 750 North, Orem, UTPsychiatric hospital4.4 mi
- Timpanogos Regional Hospital750 West 800 North, Orem, UT · Level IV traumaAcute care hospital5.1 mi
- Intermountain Health Spanish Fork Hospital765 East Market Place Drive, Spanish Fork, UT · Emergency roomAcute care hospital8.2 mi
- American Fork Hospital170 North 1100 East, American Fork, UT · Level IV traumaAcute care hospital11 mi
- Mountain View Hospital1000 East 100 North, Payson, UT · Level IV traumaAcute care hospital14 mi
- Holy Cross Hospital - Mountain Point3000 Triumph Boulevard, Lehi, UT · Emergency roomHospital17 mi
- Primary Children's Hospital - Larry H. & Gail Miller Family CampusLehi, UTChildren's hospital17 mi
Frequently asked questions
Where is Intermountain Health Utah Valley Hospital located?
Intermountain Health Utah Valley Hospital is at 1034 North 500 West, Provo, UT 84604 in Utah County.
Does Intermountain Health Utah Valley Hospital have an emergency room?
Yes. Intermountain Health Utah Valley Hospital reports emergency services to Medicare, and patients spent a median of 178 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Intermountain Health Utah Valley Hospital?
Intermountain Health Utah Valley Hospital has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Intermountain Health Utah Valley Hospital a trauma center?
Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Utah EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Intermountain Health Utah Valley Hospital?
The main phone number on record with Medicare is (801) 373-7850.
Would patients recommend Intermountain Health Utah Valley Hospital?
In the most recent HCAHPS patient survey (1,522 completed surveys), 82% of patients said they would definitely recommend the hospital, and 81% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.