Baylor Scott & White Medical Center Hillcrest in Waco, TX
Also known as Hillcrest Baptist Medical Center
In a medical emergency, call 911. This page is for information only.
About Baylor Scott & White Medical Center Hillcrest
Baylor Scott & White Medical Center Hillcrest is an acute care hospital in Waco, McLennan County, Texas. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 260 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Oceans Behavioral Hospital of Waco, about 0.3 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.92
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.19
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.32
- Central line bloodstream infections (CLABSI)No different · SIR 0.37
- Surgical site infections after abdominal hysterectomyWorse than national · SIR 3.32
- Surgical site infections after colon surgeryNo different · SIR 0.41
75% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend78%
- Rated the hospital 9 or 1078%
- Completed surveys1,536
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
31.48867, -97.15682
Nearby hospitals
- Oceans Behavioral Hospital of Waco5931 Crosslake Parkway, Waco, TXPsychiatric hospital0.3 mi
- Doris Miller VA Medical Center4800 Memorial Drive, Waco, TXVA medical center1.6 mi
- Encompass Health Rehabilitation Hospital of Waco3600 South Loop 340 Highway, Robinson, TXRehabilitation hospital2.9 mi
- Ascension Providence6901 Medical Parkway, Waco, TX · Emergency roomAcute care hospital3.0 mi
- Falls Community Hospital and Clinic322 Coleman Street, Marlin, TX · Emergency roomRural emergency hospital20 mi
Frequently asked questions
Where is Baylor Scott & White Medical Center Hillcrest located?
Baylor Scott & White Medical Center Hillcrest is at 100 Hillcrest Medical Blvd, Waco, TX 76712 in McLennan County.
Does Baylor Scott & White Medical Center Hillcrest have an emergency room?
Yes. Baylor Scott & White Medical Center Hillcrest reports emergency services to Medicare, and patients spent a median of 255 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Baylor Scott & White Medical Center Hillcrest?
Baylor Scott & White Medical Center Hillcrest has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Baylor Scott & White Medical Center Hillcrest a trauma center?
Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Texas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Baylor Scott & White Medical Center Hillcrest?
The main phone number on record with Medicare is (254) 202-2000.
Would patients recommend Baylor Scott & White Medical Center Hillcrest?
In the most recent HCAHPS patient survey (1,536 completed surveys), 78% of patients said they would definitely recommend the hospital, and 78% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.