Citizens Medical Center in Victoria, TX
In a medical emergency, call 911. This page is for information only.
About Citizens Medical Center
Citizens Medical Center is an acute care hospital in Victoria, Victoria County, Texas. It reports its ownership to Medicare as nonprofit (other). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 317 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is De Tar Hospital Navarro, about 1.9 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.87
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.16
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.50
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.00
- Surgical site infections after colon surgeryNo different · SIR 0.00
56% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend73%
- Rated the hospital 9 or 1073%
- Completed surveys964
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
28.81316, -96.97669
Nearby hospitals
- De Tar Hospital Navarro506 E San Antonio St, Victoria, TX · Level III traumaAcute care hospital1.9 mi
- DeTar Hospital North101 Medical Drive, Victoria, TX · Level IV traumaHospital3.9 mi
- Pam Specialty Hospital of Victoria North102 Medical Drive, Victoria, TXLong-term care hospital3.9 mi
- Pam Rehabilitation Hospital of Victoria101 James Coleman Drive, Victoria, TXRehabilitation hospital4.1 mi
- Jackson Healthcare Center1013 S Wells, Edna, TX · Level IV traumaCritical access hospital23 mi
Frequently asked questions
Where is Citizens Medical Center located?
Citizens Medical Center is at 2701 Hospital Drive, Victoria, TX 77901 in Victoria County.
Does Citizens Medical Center have an emergency room?
Yes. Citizens Medical Center reports emergency services to Medicare, and patients spent a median of 200 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Citizens Medical Center?
Citizens Medical Center has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Citizens Medical Center a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Texas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Citizens Medical Center?
The main phone number on record with Medicare is (361) 573-9181.
Would patients recommend Citizens Medical Center?
In the most recent HCAHPS patient survey (964 completed surveys), 73% of patients said they would definitely recommend the hospital, and 73% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
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