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Baptist Neighborhood Hospital Thousand Oaks in San Antonio, TX

In a medical emergency, call 911. This page is for information only.

Overview

About Baptist Neighborhood Hospital Thousand Oaks

Baptist Neighborhood Hospital Thousand Oaks is an acute care hospital in San Antonio, Bexar County, Texas. It reports its ownership to Medicare as for-profit. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 10 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is South Texas Spine and Surgical Hospital, about 1.8 mi away.

CMS Care Compare

Quality ratings

5
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 no different
Infections and complications acquired in the hospital.
Readmission
3 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

115 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

80% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend79%
  • Rated the hospital 9 or 1082%
  • Completed surveys274

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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29.58771, -98.47419

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Baptist Neighborhood Hospital Thousand Oaks located?

Baptist Neighborhood Hospital Thousand Oaks is at 16088 San Pedro, San Antonio, TX 78232 in Bexar County.

Does Baptist Neighborhood Hospital Thousand Oaks have an emergency room?

Yes. Baptist Neighborhood Hospital Thousand Oaks reports emergency services to Medicare, and patients spent a median of 115 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Baptist Neighborhood Hospital Thousand Oaks?

Baptist Neighborhood Hospital Thousand Oaks has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Baptist Neighborhood Hospital Thousand Oaks a trauma center?

We have no trauma center designation on record for Baptist Neighborhood Hospital Thousand Oaks. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Texas trauma program for the current list.

What is the phone number of Baptist Neighborhood Hospital Thousand Oaks?

The main phone number on record with Medicare is (210) 402-4092.

Would patients recommend Baptist Neighborhood Hospital Thousand Oaks?

In the most recent HCAHPS patient survey (274 completed surveys), 79% of patients said they would definitely recommend the hospital, and 82% rated it 9 or 10 out of 10.