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Acute care hospital Emergency roomLevel III trauma

Rio Grande Regional Hospital in McAllen, TX

In a medical emergency, call 911. This page is for information only.

Overview

About Rio Grande Regional Hospital

Rio Grande Regional Hospital is an acute care hospital in McAllen, Hidalgo County, Texas. It reports its ownership to Medicare as for-profit. It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 320 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Solara Specialty Hospital McAllen, about 0.2 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
5 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 5 no different
Infections and complications acquired in the hospital.
Readmission
5 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

104 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 1.39
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.70
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.14
  • Central line bloodstream infections (CLABSI)No different · SIR 0.00
  • Surgical site infections after colon surgeryBetter than national · SIR 0.26

84% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend65%
  • Rated the hospital 9 or 1066%
  • Completed surveys527

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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26.18595, -98.22377

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Rio Grande Regional Hospital located?

Rio Grande Regional Hospital is at 101 E Ridge Rd, McAllen, TX 78503 in Hidalgo County.

Does Rio Grande Regional Hospital have an emergency room?

Yes. Rio Grande Regional Hospital reports emergency services to Medicare, and patients spent a median of 104 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Rio Grande Regional Hospital?

Rio Grande Regional Hospital has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Rio Grande Regional Hospital a trauma center?

Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Texas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Rio Grande Regional Hospital?

The main phone number on record with Medicare is (956) 632-6000.

Would patients recommend Rio Grande Regional Hospital?

In the most recent HCAHPS patient survey (527 completed surveys), 65% of patients said they would definitely recommend the hospital, and 66% rated it 9 or 10 out of 10.